OPM 530
COMPILATION OF PAST YEAR QUESTIONS OPM 530 – INTRODUCTION TO OPERATIONS MANAGEMENT JAN 2012 – OCTOBER 2006
CHAPTER 1- Introduction to Operations Management and Productivity JUN2012 a) Define productivity and elaborate on any four (4) importance of productivity to an organization. (10 marks) b) Discuss any five (5) challenged faced by today’s operations managers (10 marks) APR 2011 a) Define operations management with the aid of appropriate diagram. b) Discuss any four (4) ethical challenges faced by the operations managers.
(8 marks) (12 marks)
OCT 2010 Nowadays, operations management is critical towards organizational success. Therefore it is a challenge for the organization’s operation to be aligned with the current trends. Discuss any five (5) new trends in operations management with appropriate examples. (20 marks) APR 2009 a) Describe the major components of a production system. Illustrate your answers with a diagram. (10 marks) b) Discuss any two (2) examples of how changes in the external environment such as major increase in oil prices affect the operations management strategy for a company. (10 marks)
CHAPTER 2 - Operations Strategy and Competitiveness JAN 2012 "Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs". Based on the above statement, explain briefly the ten (10) Operations Management critical decisions. (20 marks) APR 2011 a) Elaborate any four (4) reasons for the company involving in international trade. (8 marks) b) PROTON will introduce a new model known as PROTON INSPIRA for the Malaysian market. This new car model is a collaboration project between PROTON and MITSUBISHI. MITSUBISHI is a Japanese car manufacturing company who is well known with MITSUBISHI LANCER model. PROTON INSPIRA and MITSUBISHI LANCER are categorized under same class of specification. Extracted from Utusan Malaysia, June 2010 Demonstrate the