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Report abuse Cost Accounting, 13e (Horngren et al.) Chapter 23 Performance Measurement, Compensation, and Multinational Considerations

40) A report that measures financial and nonfinancial performance measures for various organization units in a single report is called a(n): A) balanced scorecard B) financial report scorecard C) imbalanced scorecard D) unbalanced scorecard Answer: A Diff: 1 Terms: Balanced Scorecard Objective: 1 AACSB: Reflective thinking 41) Customer-satisfaction measures are an example of the: A) goal-congruence approach B) balanced scorecard approach C) financial report scorecard approach D) investment success approach Answer: B Diff: 1 Terms: Balanced Scorecard Objective: 1 AACSB: Reflective thinking
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