Pathways Clinic Case Study

When a client is referred to Pathways Clinic, it all starts in the front office. Clients come in, fill out the packet of paperwork required, and get prepared for the doctor. Each client is required to fill out a number of forms at the front desk which includes personal information along with past medical history. The client receives a packet of paperwork they keep for their files that includes the patient bill of rights, estimated cost of services, and important details about pathways. The clients may also locate and view their patient rights on the wall in the lobby/ waiting room where they are posted. In the pathways office, the LPN has many roles. Once the paperwork is completed at the front of the office, the nurse retrieves the patient