According to Wiedermann (2014), Patient Matching and identity management has been a …show more content…
however, according to the Patient Access UCLH Policy, 2013, the overall expectations of the University College London Hospitals believes in the foundation (Patient Access UCLH Policy, 2013).
General Guidelines: When patients are seen, they must be helped in the order of the most important, the patients must have the opportunity to discuss the appointment time or date of appointment, and last if the patient is waiting for an outpatient appointment, it can be stopped (Patient Access UCLH Policy, 2013). In conclusion, the UCLH policy inform patients on how to manage situations, and for patients that are waiting to be treated. Also, a person will have time to set their appointments at a later time if they cannot make their scheduled