Patient Outcomes

patient outcomes. Organizational culture is most clearly witnessed and experience by nurses through the influence of structure, function, process, time and place. Culture is “how and why we do, what we do”. Culture is not necessarily uniform within a single organization. Within a hospital, each discipline can have different culture. Alternatively, each ward or patient care unit might have different culture. These differences may benefit the organization work or patient care. As their differences in culture might be affect in communication difficulties. Hospital holds as its mission: Safety for patients and all health care members and staffs. Hospital management has done well in recognizing and rewarding employees
who have identified safety issues or offered solutions. Posters, visible both to the public and all staff clearly outline for how care is delivered. There were many topic included complaint resolution, interpersonal communication and hand washing, in addition to others. This serves the both purpose of giving patients a clear expectation of the care they will receive, and reminding the health care members of that same focus. There are weekly staff meetings that start with dedicated time to discuss concerns of safety. Action teams are established to address safety concerns, and celebrations are held to publicly thankful and reward the staffs who have been involved in these project or mission.