ENG-123-X6485
Leah Tewell
08/10/2014
Research Shows How Patient Portals Impact Patient Care
Patient portals, which are secure web based applications, provide patients the ease of access to their health care records at any time. Some portals include features such as, obtaining prescription refills and lab results, and communicating with their provider. With close to 80% of the population in North America using the internet to seek out health information, portals continue to gain popularity. The use of portals and personal health record systems (PHR’s) is rapidly growing as the government continues to offer incentives to healthcare providers who demonstrate Meaningful Use of such systems (EHR Incentive Programs). This …show more content…
And Dooling also explains in her article the importance of patient engagement with patient portals and personal health records in the Journal of Healthcare compliance, and states “the overarching goal is encouraging patient and family engagement” (Dooling 1). Her abstract also speaks for itself as she states, bridging the information gap should be “all about the patient” (Dooling, 33). Patients now have the ability to manage their own health information, thus allowing them the feeling of having control of this …show more content…
Patients also tend to be more satisfied as Sarah Jackson explains in her article that “improved and effective communication via secured internet portals boosts patient satisfaction” (Jackson, 2011). There is also much research being conducted on this front to determine how patients feel about the use of technology when it comes to their healthcare. California HealthCare Foundation, otherwise known as CHCF, continues to support research on the “innovative uses of technology” and works closely with Lake Research Partners on this front. In one survey they conducted from 2009-2010 it was revealed that, 56% of patients felt that by using a PHR they knew more about their health, and 52% felt they knew more about the care the doctor was giving (Lake Research Partners, 2010). And, according to another national consumer survey they also conducted, “users reported several positive effects directly related to using a PHR, such as learning more about their health and healthcare, asking new questions and taking steps to improve their health” (Lake Research Partners, 2010). By stimulating the patient and involving them in their care they likely ask more questions and get more answers, leaving them more informed about the care they