Improving the quality of care and patient safety is the top priority of every hospital.…
Although brief, the article explains why patient safety is a key factor in health care. The article goes on to explain that patients can contribute to strengthening safety and delivery of high quality care.…
In order to provide safety, it demands an effort of the entire facility as a whole. As stated in the IHI Open School Basic Modules, the four main characteristics are “psychological safety, active leadership, transparency, and fairness”. I would create a safe environment in the healthcare setting by addressing any concerns the patient and/ or staff may have, being respectful and open-minded. I would create an open door policy, promoting communication and offering knowledge to ensure quality care and patient safety. If a mistake or error was made, I would help the individual in resolving the situation to ensure patient safety first as well as documenting the incident and focus on methods of prevention with the staff. For example, if a nurse approaches me with a question on how to insert an NG tube, I will not belittle the person or make smart remarks because doing so will create a harmful environment. Instead, I would offer my assistance and knowledge to ensure patient safety. Afterwards, to ensure competency and confidence of staff, I wound coordinate a mandatory in-service on NG tube insertion and placement. As an active leader, I would actively listen to my staff, addressing their questions and concerns. As a leader, I must realize that individuals are different and have different perspectives and/or beliefs about certain issues and the only way to know that is to listen. In my…
Patient Safety: Patient safety always should be the primary concern of any healthcare organization. In this Hurley medical center should do a risk assessment of the situation and implement extra security for the patients from the staff members or visitors. Medical center should take care of the patient needs and monitor that patients…
In any health care system, quality and safety of patient’s care is very important. According to my understanding, quality and safety of nursing care should include patient centred care, good communication, and teamwork. Also, a quality nursing care should be provided with dignity and respect, accountability, and advocacy.…
Starting from May, 1999 since Julie Morath joined Children’s Hospital, the hospital had implemented multiple safety initiatives. Under leadership of Julie Morath, the Chief Operating Officer at Children and other executives had assembled a core team of influential people to lead the safety movement. It crafted patient safety culture, in form of patient safety dialogs to educate staff, blameless reporting system,…
Case Study 19-1 titled “Organizational and Cultural Change for Providing Safe Patient Care”, on page 382 through 383, is about a Department of Medicine (DoM) in an urban academic medical center where in the past 2 years there has been cases where patients had needlessly suffered serious harm. Even though the cases were far and in betweeen, and most of the employees were comfortable with the status quo however, “the chairperson’s view of patient care safety meant that there was no place for such incidents.” Incidentally, the patient safety incidences occurred inspite of the fact that the medical center had three department meant to address patient safety. Given that the DoM was responsible for making decision in the patient care process, the chairperson felt the responsibility of addressing the issues more directly. The chairperson solution was to create a committee of “change agents” pulled from various departments at the medical center, and tasked with examining “lapses and problems in the delivery of safe patient care and identify trends and clusters that merited action”. The following knowledge concepts, though covered in class, are not applicable to the selected case study: Intercultural perspectives, Practices of Effective Behavior across cultures – Individual and Group, Multicultural teams,…
Healthcare institutions are becoming more aware of the importance of transforming organizational culture in order to improve patient safety. Growing interest in a culture of safety has been accompanied by the need for perception of health care workers on the aspects of patient safety improvement efforts.…
“Patient safety” the new mantra is now revealing out its structure as a major component to be concentrated by the health care providers. Patient Safety that emphasizes the reporting, analysis, and prevention of medical error that often leads to adverse healthcare events. Lack of patient safety – the silent killer having its impact more than any other disease or traffic accidents and it is holding a record of leading position in maintaining highest mortality in the world. Lack of patient safety is not a non- curable, it is preventable. WHO realized this and initiated “World Alliance for Patient Safety”, was launched in October 2005 at WHO Headquarters, as an outcome of…
It is important that leading nurses assess the safety culture in the workplace and clearly articulate an important framework to guide personnel in their everyday tasks. A culture of safety includes behaviors and attitudes that are related to a patient’s safety (Sammer Ch. & James B., 2011, p 23). Working ten to twelve hour shifts can physically and mentally exhaust a nurse, but they need to always be alert before, during, and after a patient’s surgery. For example, while patients may be prepared to some extent to tolerate errors in the healthcare delivery, they do not wish to be mistreated. In the article Sammer & James (2011) mentions “A safety culture survey, specifically a unit-based survey, can assess conditions in a work setting that may lead to adverse events and patient harm” (p 22). Nurses need to be alert and aware in order to enhance patient outcomes through proven techniques and interventions.…
To help prevent lateral violence in nursing, a culture of safety is needed to create and sustain an environment where team members are encouraged to speak up to leaders and peers. Culture of safety is characterized by open and respectful communication among all members of the healthcare team in order to provide safe patient care. It is a culture that supports organizational commitment to continually seeking to improve safety (Institute of Medicine,…
On Friday 27th January 2012, a young mother was trying to get her ailing twenty one month old baby to the hospital. The child was an outpatient of the San Fernando General Hospital as he had three holes in his heart and an enlarged liver. Earlier that day the child began to run a high fever, the mother, having no vehicle of her own, hired a taxi to take her and her child to the hospital, unfortunately, the vehicle which was transporting them to the San Fernando General Hospital ran into mechanical problems and could not continue to their destination. The mother in desperation stopped another vehicle which tried to weave in and out of traffic to get to the hospital. It was at this time that the mother saw an ambulance which she stopped and pleaded with the personnel to take her and the child to the hospital. She was however, informed by the ambulance attendants that it was against policy to help persons like her on the road, and she was left holding her severely ill baby in the street. When she eventually arrived at the San Fernando General Hospital some time later, the child was pronounced dead on arrival. The autopsy found he died from cardio respiratory arrest.…
Safety culture is a new concept among safety professionals and academic researchers. Safety culture may be considered to include various other concepts referring to cultural aspects of occupational safety, such as safety attitudes and behaviours as well as a workplace’s safety climate, which are more commonly referred to and are fairly well documented.…
ulture can mean many things to many people. The word can be used to talk about the fine arts or social competence, as in, “She is certainly a cultured person.” It can describe social structures and practices that appear to be uniquely different, as in, “The Maori culture of New Zealand can be very intimidating to outsiders.” SH&E professionals talk about safety cultures, by which they mean the values, norms and practices of an organization that deal with the safety of its people. These definitions share a common thread, the idea that culture is socially constructed. In other words, members of the culture in question create, define, protect and teach it to new members. Humans cannot operate without cultures. These systems provide roadIN BRIEF maps for their members to know how •This case study discusses to make sense of what is happening in how new training videos were their lives and how to deal with it. Patdeveloped for high-risk, blueton (2002) defines culture as: collar workers in the oil and [T]hat collection of behavior patgas extraction industry. terns and beliefs that constitutes: •NIOSH’s Oil and Gas Injury •standards for deciding what is; Reduction project is focused •standards for deciding how on developing culturally one feels about it; relevant and acceptable mate•standards for deciding what to rials for workers. do about it; •Steps for undertaking an •standards for deciding how to occupational ethnography or go about doing it. (p. 81) work culture study are examCulture has been described as “the ined, as are ideas on why work collective programming of the mind stories matter, and who might be the most effective people to which distinguishes the members of one group or category of people from star in training videos. another” (Hofstede, 1997, p. 5). Sim•Tips on creating training ply, culture is “the way we do things videos in the field are offered around here.” as well. An…
The finding that the Culture of Safety positively relates to the client’s perception of the operational and financial performance of a project is consistent with the literature finding of the unintended positive impacts of a culture of accident prevention (Mossink & de Greef, 2002). Interestingly, we found no trade-off between building a culture of safety and performance. Indeed, building a culture of safety is a low-risk, high-return strategy that during usual times improves both financial and “client grading” operational performance and even during bad times (injuries) does not hurt performance.…