STUDENT NAME: JAMES DULLE
SUPERVISOR NAME: MARTIN BONPHACE (UCC)
SUPERVISOR NAME: MARK FRANCIS (MIC TECHNOLOGY)
PREFACE
ACKNOWLEDGEMENTS
It is not possible, of course, for any individual to cover the whole field of IT from his own knowledge and experience and I am deeply grateful to all those who have given me their time and energy to supply valuable facts and opinions. I am especially grateful to Technician M.P. Francis who has provided invaluable support ever since I started this field research over three month ago, as well to instructor and coordinator Martin Bonphace who provide knowledge and skills about IT, also thanks to P.C hardware and software Instructors(UCC) Justinian, Hussein and Martius, also thanks to Blessing college(Tunduma) for their support of printing this report, as well as Tracet computer technology(mbeya),Chris Nelson IT solution(Nakonde Zambia),Ts, computer maintenance(Nakonde Zambia) for their material and spare parts support, also thanks to my family Father and Mother Mr. and Mrs. Dulle. In addition, permission to quote directly from the writings of some IT technicians, I am grateful to those who in one way or other they have contributed to finish this field report who I have not mentioned them may god bless them. Thanks
J.C.DULLE
Introduction
1.1 Hardware
Computer hardware is the collection of physical elements that constitutes a computer system. Computer hardware refers to the physical parts or components of a computer such as