ON
PERFORMANCE APPRAISAL SYSTEM
AT
LILAVATI HOSPITAL & RESEARCH CENTRE
IN PARTIAL FULFILLMENT OF
MASTERS DEGREE IN BUSINESS ADMINISTRATION
SUBMITTED TO
UNIVERSITY OF PUNE
BY
MR. ABHIJEET S. GAWANKAR
SUMMER TRAINEE
M B A -II
(2004-2006)
VISHWAKARMA INSTITUTE OF MANAGEMENT
PUNE.
1
INDEX
Chapter Chapter Name
Page no.
No.
1
Executive summary
1
2
Introduction of subject
2
3
History & Profile of hospital
7
4
Objective of Project
12
5
Research methodology used in project
13
6
P e r fo r m a n c e
a p p r a is a l
s ys t e m
in
Lila va t i
Hospital
6.1
HRD systems in Lilavati
16
6.2
P r e s e n t s ys t e m
19
o f p e r fo r m a n c e a p p r a is a l in
Lilavati
6.3
Introduction of performance appraisal in Lilavati 20 hospital 6.4
Training programme for performance appraisal
21
6.5
Analysis & interpretation of data
36
7
Observations & Findings
60
8
Conclusion & Suggestions
61
9
Annexure
Annexure 1
Annexure 2
68
Annexure 3
10
65
68
Bibliography
69
2
ACKNOWLEDGEMENT
It s a great privilege that I have done my project in such a well organized and diversified organization. I am grateful to all those who helped and supported me in completing the project.
First and foremost I would like to thank Dr. Narendra Trivedi (Vice
President) And Mr. D. P. Yadav (General Manager HRD) for giving me an opportunity to work as a summer trainee in Lilavati hospital & research centre and thereby fulfilling the requirement of our MBA course.
I would also like to extend my thanks to Mr. Dinesh Bandarkar (Jr. Officer
HRD) and all the staff of HRD department for their help in gathering relevant data needed for the project work.
I am also thankful to our director, Dr. Sharad Joshi and my project guide Dr. Mrs.
Vandana Gote and Prof. Gandhe for helping me in
Bibliography: the partial fulfillment of two-tear full time course Master In Business Administration (2004-2006) as per the rules of the Pune University.