Performance Appraisal
PERFORMANCE APPRASIAL: IS IT REALLY EFFECTIVE
AT
FIRST HOTEL SKT. PETRI EMPLOYEES?
By
Md. Rashed Ali Khan
Study No- 20090314
MA in Tourism
Master Thesis
Supervisor- Dr. Steven Boyne
ABSTRACT:
PERFORMANCE APPRASIAL: IS IT REALLY EFFECTIVE AT FIRST HOTEL SKT PETRI EMPLOYEES?
Written by: Md. Rashed Ali Khan
This thesis has been prepared for investigating the effectiveness of performance appraisal at “First Hotel Skt. Petri”. Performance appraisal is regarded as one of the important practices of human resource in the current era. The importance of it can be made visible from the perspective of motivating the employees, ensuring job satisfaction, achieving desired promotion along with producing better output for the entire organization. The main goal of this thesis is to justify this importance of performance appraisal from the data collected from the employees and managers of “First Hotel Skt. Petri” in central Copenhagen. This hotel has been chosen to be researched because it is a part of the whole “First Hotels” and the findings should represent the current condition of performance appraisal in “First Hotels” chain.
Eighty four employees completed a questionnaire survey and five managers were interviewed during a focus group. After conducting the whole analysis, some major findings can be mentioned here. Firstly, performance appraisal is a major factor for motivating the employees and it makes a positive impact on the job promotion of the employees as well. Secondly, there should be clear co-ordination regarding transfer of information and follow-up activities among the employees and managers of any organization for ensuring a better result from the performance appraisal. Thirdly, there should be time to time training activities run in any organization regarding performance appraisal for ensuring the best possible outcome from the employees.
ACKNOWLEDGEMENT
At the very beginning I would like to show my gratitude towards
AT
FIRST HOTEL SKT. PETRI EMPLOYEES?
By
Md. Rashed Ali Khan
Study No- 20090314
MA in Tourism
Master Thesis
Supervisor- Dr. Steven Boyne
ABSTRACT:
PERFORMANCE APPRASIAL: IS IT REALLY EFFECTIVE AT FIRST HOTEL SKT PETRI EMPLOYEES?
Written by: Md. Rashed Ali Khan
This thesis has been prepared for investigating the effectiveness of performance appraisal at “First Hotel Skt. Petri”. Performance appraisal is regarded as one of the important practices of human resource in the current era. The importance of it can be made visible from the perspective of motivating the employees, ensuring job satisfaction, achieving desired promotion along with producing better output for the entire organization. The main goal of this thesis is to justify this importance of performance appraisal from the data collected from the employees and managers of “First Hotel Skt. Petri” in central Copenhagen. This hotel has been chosen to be researched because it is a part of the whole “First Hotels” and the findings should represent the current condition of performance appraisal in “First Hotels” chain.
Eighty four employees completed a questionnaire survey and five managers were interviewed during a focus group. After conducting the whole analysis, some major findings can be mentioned here. Firstly, performance appraisal is a major factor for motivating the employees and it makes a positive impact on the job promotion of the employees as well. Secondly, there should be clear co-ordination regarding transfer of information and follow-up activities among the employees and managers of any organization for ensuring a better result from the performance appraisal. Thirdly, there should be time to time training activities run in any organization regarding performance appraisal for ensuring the best possible outcome from the employees.
ACKNOWLEDGEMENT
At the very beginning I would like to show my gratitude towards
References: 1.1 Introduction: Buchner (2007) opined that the current economic challenges have triggered organizations from different industries to make effort for improving results by focusing more on the overall performance management of the organizations 1.2 Background of the thesis: Performance appraisal has become one of the significant practices of modern human resource management (Boswell and Boudreau, 2002; Judge and Ferris, 1993) 2.4.1.2 Standards: According to the definition provided by Sales Agency Management (1999), standards are expected results, norms or desired accomplishment level that represents any organization’s definition of acceptable performance