To be a successful leader in todays hospitality industry it is crucial for one to recognize their own strength and weaknesses, as well as opportunities and threats one may be facing. By being aware of these four characteristics, you can then use them to your own advantage in various ways. By understanding your strengths and opportunities you can be confident to use them more as a tool to get what you want. When you fully understand your weaknesses and threats you can focus on them to improve and develop them into strengths as well.
There are four personal strengths I believe that will help me greatly in my hospitality career. They are: my ability to multi-task, keep an open-mind, communicate effectively, and being able to stay organized. Being able to multi-task is an essential trait any person working in a hotel should have. At any moment you could have 5 tasks you need to complete which can be stressful. Through my experience from working at a busy hotel for about a year, I have been better able to develop that strength. Next is keeping an open mind, which is an extremely beneficial way to be adaptive to new situations. Adaption is an important ability in an industry that is constantly changing and forming which could help me meet guests needs more effectively. Communication is another strength I believe I have, which is the cornerstone of any effective leader in the hospitality industry. To communicate effectively I genuinely listen to the other persons message and respond with a clear and concise reply. To quote one of my favorite authors, "Most people do not listen with the intent to understand; they listen with the intent to reply." When I listen to people talk I don't think of what I'm going to say next, I am paying attention to the words and emotions being conveyed. This allows me as a leader to be a more effective communicator. Last but not least is staying organized. This allows me to get things done faster