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Pizza Hut
Principles of management APPLIED RESEARCH
Pizza Hut

Park University Internet Campus

A course paper presented to the School for Arts and Sciences and Distance Learning in partial fulfillment of the requirements for the degree of
Baccalaureate

Principles of Management
Park University
September, 2011TABLE OF CONTENTS Page

INTRODUCTION 4

BODY 4

Diversity Management 5

Ethical, Social, and Legal Responsibilities 6

International Business 8

General Planning & Strategic Planning 8 Organizing Work and Synergism 10

Organization Structure and Chart 10 Work Team Utilization 11

Staffing 12 Employee Training and Development 13

Motivating Employees 14

Leadership and Management 15 Managing Conflict and Stress 17

Managing Change 18 Controlling 19

Appraising and Rewarding 20

Operations Management and Plans 21

Operations Control 22

CONCLUSION 23
REFERENCES 24


All photos/charts/clipart courtesy of Yum.com In June 1958, two brothers opened the first Pizza Hut restaurant in Wichita,
Kansas by purchasing second-hand equipment and renting a small building on a busy cross-road. The concept was relatively new at the time and the brothers quickly saw the potential of this new enterprise. A short time later, they begun to open new restaurants and developed schedules for franchised outlets. Their chain started growing up very fast, ten years later Pizza Hut Inc. counted almost 300 restaurants. In 1986, it had 5,025 domestic units and annual sales of almost $2 billion. Half of the outlets were franchised.
A Pizza Hut restaurant is characterized by a particular freestanding design with a prominent red roof. The restaurants are full-service,



References: 24  All photos/charts/clipart courtesy of Yum.com In June 1958, two brothers opened the first Pizza Hut restaurant in Wichita, Kansas by purchasing second-hand equipment and renting a small building on a busy cross-road. The concept was relatively new at the time and the brothers quickly saw the potential of this new enterprise. A short time later, they begun to open new restaurants and developed schedules for franchised outlets. Their chain started growing up very fast, ten years later Pizza Hut Inc. counted almost 300 restaurants. In 1986, it had 5,025 domestic units and annual sales of almost $2 billion. Half of the outlets were franchised. A Pizza Hut restaurant is characterized by a particular freestanding design with a prominent red roof. The restaurants are full-service, eat-in/carryout with about 60 to 90 seatings, open from 11 a.m. to midnight.

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