Pfizer is continually looking for ways to help employees be more efficient and effective. Pfizer helps his managers to spend more time on knowledge work when they really needed and less support work by shifting time consuming tasks with a press of a button. They are also happier because they spend time working on what they know and like to do. This strategy saved valuable employee time and for example, when he gave the Indian team a complex project researching strategic actions that worked when consolidating company facilities, the team put the report together in a month that would have taken six months to do.
Pfizer is the world’s largest research-based pharmaceuticals firm and also a well-known pharmaceutical company. So their most of the work depends on research, developing strategies and innovate. They were trying to find a new way of system which makes their work more effective and efficient. Pfizer find out that their worker spends more time on business research and data analysis to the creation of documents and other routine support like Surfing and making PowerPoint and also spending so much time on menial tasks rather than knowledge work. The average Pfizer employee was spending 20 percent to 40 percent of his or her time on supporting work(creating documents, typing notes, doing research, manipulating data, scheduling meetings) and only 60 percent to 80 percent on knowledge work( strategy, innovation, networking, collaborating, Critical thinking). That’s why Pfizer starting to find a solution of this problem to increase their Efficiency and effectiveness. Pfizer build a new kind of structure by using Microsoft outlook where their connecting to an outsourcing company where Pfizer can connect with different worker by email where they can connect with any worker around world and get cost specification for their requested work. By using this process the time spent on analysis of