College of Hospitality and Institutional Management
Valenzuela City
An Airline Practicum Report on
Salcedo Tower, 169 H.V.Dela Costa,
Salcedo Vill. 1227
Training Period: May 16 – September 2010
In partial fulfillment of the requirements for the course
SWEP-Supervised Work Experience Program
For a degree in
Bachelor of Science in Travel Management
Submitted By:
Geraldine E. Grayda
#325 Blk6 c. Molina St. Veintereales Valenzuela city
09469318012
Submitted To:
ANDREW JOHN Y. FERNANDES
SWEP Coordinator, Travel Management
Submitted on:
01 September 2012
Acknowledgement On behalf of this report, there are people that I would like to thank of, they ere those who helped and guide me that make this practicum a successful one. It would not have been possible without the guidance and helped of several individuals who contributed and extended their valuable assistance in the preparation and completion of this requirement. To our omnipresent God, that I’m able to finish this requirement and in time that he keep me away from danger and giving me a good health that I am able to perform good in condition and also for giving me guidance and strength. To our SWEP Coordinator, head of travel management Mr. Andrew John Y. Fernandes, for helping me to find an establishment, for his assistance and giving us advise that serves as guide to make this practicum successful. To my parents that provide everything I need, helped me in financial way and supported me to finished this practicum. To Mrs. Sheila Biyo, the one that gives instructions and serve as my guide. Lastly, to asiana airlines family for their warm welcome and guidance that gives me strength to make my Training Happy and successful. I thank you very much.
iii
Table of Contents
Acknowledgement ii
Table of Contents iii
Chapter I
Company Profile and History 5
Vision, Mission and Goals of the Company 6