Practicum Report
CHAPTER II
I. Introduction
Cuzina ni Tita Norma is fine dining restaurant which can hold the total capacity of minimum 50-70 persons. It is located at Allarey cor. Hermana Fausta Streets Lucena City near a hospital the Mt. Carmel Dioscesan General Hospital. The building where it is located has a dual functions, the base of the building serves as the restaurant while the second floor serves as the function room. The function room at the second floor of the building serves as the venue for different occasions can be held like: Birthdays, Weddings, Baptism etch. There are ten people operating in the facility. There have three departments the Sales and marketing Department, Food and Beverage Operation Department and the Finance/Administration Department. In my practicum duration I was assigned in two big areas in Cuzzina ni Tita Norma. First, I was assigned at the dining area. I was able to give service to the restaurant proper as well as to some function room activities. The restaurant has a clean area that marks as a first impression for the customer. It has a colorful ambience that can be relaxing for the eyes it has a combination of orange sticker wall and colorful lightings. The function room is located at the second floor of the establishment where you can hold parties such as Birthdays, Seminars, Baptism, Weddings and so on and it can accommodate up to 80 persons. It has three duct type air conditions for a cool and refreshing feeling while enjoying and celebrating events. The second area where I am assigned with is the kitchen area where I was given the chance to witness how the foods are being prepared and cooked for the customer. I believe that this area is the cleanest and the most toxic place in the area.
II. Operation System and Procedure
The food and beverage department was headed by a food and beverages manager (Mr. Jayson N. Era).He was the overall in charge of the whole food and beverage operations in the establishment. He plans,
I. Introduction
Cuzina ni Tita Norma is fine dining restaurant which can hold the total capacity of minimum 50-70 persons. It is located at Allarey cor. Hermana Fausta Streets Lucena City near a hospital the Mt. Carmel Dioscesan General Hospital. The building where it is located has a dual functions, the base of the building serves as the restaurant while the second floor serves as the function room. The function room at the second floor of the building serves as the venue for different occasions can be held like: Birthdays, Weddings, Baptism etch. There are ten people operating in the facility. There have three departments the Sales and marketing Department, Food and Beverage Operation Department and the Finance/Administration Department. In my practicum duration I was assigned in two big areas in Cuzzina ni Tita Norma. First, I was assigned at the dining area. I was able to give service to the restaurant proper as well as to some function room activities. The restaurant has a clean area that marks as a first impression for the customer. It has a colorful ambience that can be relaxing for the eyes it has a combination of orange sticker wall and colorful lightings. The function room is located at the second floor of the establishment where you can hold parties such as Birthdays, Seminars, Baptism, Weddings and so on and it can accommodate up to 80 persons. It has three duct type air conditions for a cool and refreshing feeling while enjoying and celebrating events. The second area where I am assigned with is the kitchen area where I was given the chance to witness how the foods are being prepared and cooked for the customer. I believe that this area is the cleanest and the most toxic place in the area.
II. Operation System and Procedure
The food and beverage department was headed by a food and beverages manager (Mr. Jayson N. Era).He was the overall in charge of the whole food and beverage operations in the establishment. He plans,