Prasad
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HDFC BANK
HEAD OFFICE
RESIDENCY ROAD
SRINAGAR
KASHMIR
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A Training Report
On
“Expectations and Perception of customers towards the HDFC Bank”
Conducted at
HDFC Bank Residency Road,
Srinagar Kashmir. Submitted to
H.N.B.Gharwal University
Srinagar, Garwal, Uttarakhand
In Partial fulfillment of the requirement for the award of degree
BACHELORS IN BUSINESS ADMINISTRATION (BBA)
Session (2007-2010)
Submitted by: Project guide:
Mohd. Zubair Malik. Mr. Adil Nisar Relationship Manager
Graphic Era University Dehradun.
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PREFACE
Someone has rightly said that practical experience is far better and closer to the real world than mere theoretical exposure. The practical experience helps the students to view the real business world closely, which in turn widely influences their perceptions and understanding of the real situation. The research work entitled “Expectations and Perception of customers towards the HDFC BANK” aims to know customer awareness regarding to HDFC Bank Residency Road, Srinagar and the products offered by it.
The present report is a part of project that contains the work done by me during the training period at HDFC Bank Residency Road, Srinagar, Kashmir. True to the core, a properly executed industrial training helps a lot in providing linkage between the student and the industry. It develops the awareness of industrial approach to problem solving based on a broad understanding of the mode of operation of industrial organization. This project has offered me an opportunity to put all my efforts and the theoretical knowledge to practice and enhance my knowledge, and at the same time, given me practical experience in the field of marketing. It is surely
[pic]
HDFC BANK
HEAD OFFICE
RESIDENCY ROAD
SRINAGAR
KASHMIR
[pic]
A Training Report
On
“Expectations and Perception of customers towards the HDFC Bank”
Conducted at
HDFC Bank Residency Road,
Srinagar Kashmir. Submitted to
H.N.B.Gharwal University
Srinagar, Garwal, Uttarakhand
In Partial fulfillment of the requirement for the award of degree
BACHELORS IN BUSINESS ADMINISTRATION (BBA)
Session (2007-2010)
Submitted by: Project guide:
Mohd. Zubair Malik. Mr. Adil Nisar Relationship Manager
Graphic Era University Dehradun.
[pic]
PREFACE
Someone has rightly said that practical experience is far better and closer to the real world than mere theoretical exposure. The practical experience helps the students to view the real business world closely, which in turn widely influences their perceptions and understanding of the real situation. The research work entitled “Expectations and Perception of customers towards the HDFC BANK” aims to know customer awareness regarding to HDFC Bank Residency Road, Srinagar and the products offered by it.
The present report is a part of project that contains the work done by me during the training period at HDFC Bank Residency Road, Srinagar, Kashmir. True to the core, a properly executed industrial training helps a lot in providing linkage between the student and the industry. It develops the awareness of industrial approach to problem solving based on a broad understanding of the mode of operation of industrial organization. This project has offered me an opportunity to put all my efforts and the theoretical knowledge to practice and enhance my knowledge, and at the same time, given me practical experience in the field of marketing. It is surely