Predictors of Organizational Citizenship Behavior

Abstract
This literature review explores more than 20 articles which report research conducted on Organizational Citizenship Behavior (OCB) and their predictors. Since the 1980s there has been a proliferation on research on this topic. The list of possible predictors/antecedents related to OCB is consequently extensive, including variables such as: perception of fairness, job satisfaction, organizational politics, organizational commitment, supportive leadership, personality, and the like. I will summarize the results clustering the variables in three categories: Individual Characteristics, Organizational Characteristics, and Leadership Behaviors. The findings will be presented in a chronological way to expound how the results/approaches have evolved since the early 1980s. Keywords: organizational citizenship behavior, predictors, antecedents

Predictors of Organizational Citizenship Behavior
Everyday employees around the world engage in activities that goes beyond their formal job descriptions. Behaviors such as helping a coworker to learn a new software, being polite and considerate with others, and defending the organization’s practices and policies are examples of these activities. Ultimately, these behaviors contribute to the organizational effectiveness and productivity of the organizations. Why do people engage in extra-role behaviors? This is a question that has interested researchers during the past 30 years. In this literature review, I examine some of the most commonly studied antecedents of Organizational Citizenship Behavior (OCB). By reviewing a range of studies that help identify predictors of OCB, I address this question: Which are the predictors of Organizational Citizenship Behavior?
Literature Review
Defining Organizational Citizenship Behavior The foundation of the Organizational Citizenship Behavior (OCB) research and theory can be traced back to the publication of the article “A reappraisal and reinterpretation of the

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