7. What if my supervisor doesn’t know how I do my job?
If there is any question about how you do your job, your supervisor will be consulted. The supervisor may call upon others, including EPIC’s IT, EPIC Security staff and application “super-users,” to gain a more detailed understanding of how you do your job. If that does not work, you will be asked to assist in the investigation.
8. How does the Compliance and Privacy
Department investigate an audit “hit”?
The Compliance and Privacy Department uses several ways to investigate an audit “hit”. For example, supervisors or managers can be contacted to determine if a staff member’s access to a patient medical record was required or permitted in the performance of the staff member’s job and work responsibilities.