In this essay, I intend to reflect on a situation I encountered during my first community placement I had the opportunity to develop my communication skills not just theoretically but also practically, facing a real life environment. My placement made me aware of the importance of interpersonal and communication skills which are very important in the delivery of care. Throughout my nursing career, I will be encouraged to develop reflective practice skills and become a reflective practitioner. Reflection refers to a series of steps that you may take to question and explore an experience with the aim of learning from it. I will discuss the importance of communication in order to maintain a therapeutic relationship.…
Use therapeutic communication to establish a trusting relationship with the client. Rationale: This will make the client more likely to comply with treatment.…
In the health care profession effective communication is an essential aspect of the nurse-client relationship. Throw-out this piece the author will discuss and give examples of listening responses that can be implemented in nurse-client communication. It will also describe and give further examples of communication strategies which are used to facilitate conversations with clients while acknowledging their barriers to communication.…
To establish a therapeutic relationship, you need to understand and apply the concepts of respect, caring, empowerment, trust, empathy, and mutuality, as well as confidentiality and veracity. Understanding communication barriers in the relationship (e.g., anxiety, stereotyping, or violations of personal space or confidentiality) affects the quality of the relationship. Employing actions that communicate feelings of respect, caring, warmth, acceptance, and understanding to the client is an interpersonal skill that requires practice. Caring for others in a meaningful way improves with experience (Arnold & Boggs,…
The goal of this relationship is not only to gather and give information but also is to promote healing and recovery of the patient. This is achieved through therapeutic communication which “ is the primary means through which nurse and client exchange information about health matters, plan treatment approaches, reach consensus about treatment decisions, conduct treatment activities, and evaluate clinical outcomes” (Arnold & Boggs, 2011, p. 175). Therapeutic communication has specific characteristics that make it different from social communication. According to Arnold and Boggs (2011) therapeutic communication is time limited, confidential, has defined format and health related purpose. It is client centered, which means it encourages client to express his feelings and ideas regarding his illness, and provides client with information and support need to reach maximum well-being. Therapeutic communication uses verbal and nonverbal strategies to show the interest of the listener and help clients to open up about their feelings. It starts with active listening, when the provider listens to the client and uses open-ended questions, general leads, restating, paraphrasing, acknowledging feelings, and reflection to encourage client to focus and continue expressing his feelings. The use of silence gives participants time to think and highlights important conversation points. Health care…
What I have learned about therapeutic communication is that if you listen and interact with the patient in a way that is not threatening to them, they are more likely going to share more information and be more open to answering your questions. What I have learned about non therapeutic communication is that your nonverbal behaviors play a big part in the patient and nurse relationship. What I mean by that is your nonverbal behaviors tell the patient something about you and how you’re feeling when in reality you may or may not feel that way. If the patient sees your nonverbal behaviors and interprets them in a wrong way you and the patient are going to have a hard time communicating with each other. Some ways I can improve upon my nurse- patient…
I believe that the core of nursing is in the nurse-patient relationship. Nurses have the abilities to develop a therapeutic relationship that focuses on the needs of the patients. The best way to achieve effective nurse-patient relationship is through communication. Communication barriers have been one of the major causes of poor patient care. And if these communication barriers were lifted, it can help the nurse earn the patients’ trust while also creating some boundaries.…
Research has shown that ineffective communication between physicians and nurses can result in missed or delayed diagnosis, unnecessary or repeated testing and over prescribing of medications (Espetin, 2010). It has also been shown that poor communication between team members can have a negative effect on patients in ways of psychosocial experiences. This occurs when patients are confronted with information depending on the nature and quality of information that is transmitted to them and can also affects the enactment and outcome of the decision making process regarding treatment opinions (Thorne, Bultz & Baile, 2005). As a result, patients are often dissatisfied with the amount of knowledge they receive from medical professionals and they, in turn, express that this is an area requiring improvement (Conn, Lingard, Reeves, Miller, Russell & Zwarenstein, 2010). As noted above, poor communication between team members often results in negative outcomes not only for the team itself but also for the patients. Because communication plays a vital role in effective collaboration, healthcare providers must address potential breakdowns so as to ensure productive dialogue and to create troubleshooting strategies. The College of Nurses of Ontario website states that communication is how nurses establish and maintain their therapeutic relationships by building trust, empathy and receptivity (CNO, 2006). This information is also applied to interprofessional collaboration. Effective communication strategies which strengthen nurse-patient relationships can also strengthen nurse – physician relationships. Since communication occurs both verbally and non-verbally, it is important to be aware of the many ways through which one communicates and to understand the fundamental role communication plays in patient care (CNO,…
and other professionals but for the user and their families and friends. By communicating effectively I am able to build a relationship with my service user, this will reinforce trust, understanding and empathy.…
It is important to my job role that all communication is clear, concise and informative I need to be able to cascade information to interested parties to ensure the service provided is supportive and relevant. While ensuring that confidentiality is respected.…
As good communication promotes good relationships it is crucial for practitioners to have good communication skills. With these skills we can then have strong relationships with children, parents, carers and other adults. Without these relationships it would be difficult to work successfully in the setting.…
How we communicate effects everything we do. Whether talking to patients and family members, speaking in a team meeting, or talking with our children’s teacher at a conference, communication is how we learn information, teach information and express our concerns. With this paper I will discuss; the definitions of healthcare communication, the relevancy of effective personal healthcare communication with other healthcare professionals, clients, and patients, the relevancy of effective professional healthcare communication to health outcomes, how the lack of effective communication contributes to poor health outcomes, and the theories and principles of therapeutic communication in health care setting for the healthcare professional.…
Effective communication is a basic skill that everyone should possess. The ways we communicate are crucial to many aspects of our lives. The role of communication is even greater for those who are in the health care field. Clear and concise instructions must be given in order to facilitate effective communication with others. This paper will define health care communication, the importance of effective personal health care communication with other health care professionals and patients, and how the lack of effective personal and professional health care communication contributes to poor health outcomes. It will also outline the theories and principles of therapeutic communication in health care settings for the health care professional.…
In my context with the patient, it is important for me to improve the nurse-patient relationship. In this relationship, there is a sense of trust and a mutual understanding exists between a nurse and a patient that build in a special link of the relationship (Harkreader and Hogan, 2004). (Peplau 1952, cited in Harkreader and Hogan 2004) note that a good contact in a relationship builds trust as well as would raise the patient’s self-esteem which could lead to new personal growth for the patient. Besides, (Ruesch 2007) mention the purpose of the therapeutic communication is to improve the patient’s ability to function. So in order to establish a nurse-patient interaction, a nurse must show up caring, sincerity, empathy and trustworthiness (Kathol, 2003). Those attitudes could be expressed by promoting the effective communication and relationships by the implementation of interpersonal skills. Johnson (2008) define the interpersonal skills is the total ability to communicate effectively with other people.…
Why is a communication skill important to have in a health and social care sector?…