There are many functions of communication such as to control behaviour, motivation, emotional expression and information transfer. It is very crucial to have good communication skills in the workplace in order to elevate the work development. In addition, communication plays a key role in the success of any workplace program or policy and serves as the foundation for all five types of psychologically healthy workplace practices. Communication about workplace practices helps to achieve the desired outcomes for the employee and the organization in a variety of ways.
Other than that, research has shown that effective lateral and work group communication leads to an improvement in overall company performance. It has also been discovered that employees who were graded as highest in production had received the most effective communication from their superiors. There are many types of communication such as downward, upward, horizontal, cross-channel and grapevine. All of the communications are crucial to be applied in the organizational in order to maintain healthy relationship in the workplace.
For instance, downward communication