Learning outcome 1
Understand the importance of diversity, equality and inclusion in health and social care
Assessment criteria 1.1, 1.2, 1.3
1.1 Diversity means valuing differences in people, be it, differences in race culture, class, education, religion, values and backgrounds. It means appreciating that people are different and they can provide different skills, experiences, and approaches to all manner of situations.
Equality means treating everybody equally and fairly, it does not mean treating all people the same, but more taking into account their needs, wishes and preferences so that all individuals get the same opportunities to live life as they wish and to achieve their potential.
Inclusion means removing barriers to access and participation so that all individuals get equal opportunities to be involved in the activities and use services they wish to.
Discrimination means unfair treatment of an individual who is different in some way, individuals may be discriminated against because of a hearing or sight impairment, race, religion, class, educational attainment or gender among others. Discrimination can be direct, for example where a carer refuses to work with a certain group of people, or indirect, for example, there may not be wheelchair access to buildings, wheelchair users are then being discriminated against indirectly.
2.1 The potential effects of discrimination are exclusion, missed opportunities, loss of motivation and achievement, low self esteem, confusion anger and depression, disempowerment and poor self image. The effects of discrimination can also impact the family of the individual who is discriminated against. It can also affect the person who is discriminating as they do not learn to value differences. There are laws to protect people from discrimination and if it is not dealt with in the right way the effects can carry over to the business and the