Dyck / Neubert
Chapter 5
Ethics
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Why Study Ethics?
• The emphasis on ethics is related to:
– The world is changing rapidly.
– Unethical decisions by managers are receiving more attention. – Managers are moral agents.
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What Is Ethics?
• Ethics
– A set of principles or moral standards that differentiate right from wrong.
• Management Ethics
– The study of moral standards and how they influence managers’ actions.
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Components of Management Ethics
1. Sources where a manager may get their moral standards 2. The moral-point-of-view that a manager follows
3. The process a manager uses to make decisions that are ethical
4. The influence of ethics on how managers practice the four management functions
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Figure 5.1: Overview of Chapter 5
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Sources of Management Ethics
• Informal/Public
– Work experiences, peers, managers
– Ethical climate
• The informal shared perceptions of what are appropriate practices and procedures
• Informal/private
– Examples set by the behavior of immediate family members • Family, friends, peer groups, society, and unspoken universal human norms
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Table 5.1: The Four
Types of Sources of Ethics
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Levels of Personal Moral Development
• Pre-conventional
– What is rewarded and punished
• Self-interest: “What’s in it for me?”
• Conventional
– Social norms or external standards
• By others: “What is everyone else doing?”
• Post-conventional
– Universal principles established through conscience and reason
• “What are timeless truths?”
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Figure 5.2: Increasing
Levels of Moral