Private Hospital Case Study

Introduction:

As an administrator of a private hospital, we should always upgrade the hospital setting without any reluctant as it may affect the hospital’s services standard. To be an administrator of a private hospital in the center of the city, Penang, Malaysia, we should have a strong power and human power to ensure the hospital are functioning appropriately to ensure the standard of the hospital always there. Although Penang which is known as Pearl Island is a small island in Malaysia but there are many healthcare center in the city which has grown up like mushroom and it has been expand bigger recently to attract clients. The healthcare center should be licensed under the Private Hospital Facilities and Services Act 1998 and Private
To build a healthcare center at the center of a city, we need to follow the standard guideline provided by the Ministry of Health Malaysia before any action was made. As a friendly healthcare service center, we can include care for disabilities clients such as provide disabilities facilities for the blinds, wheelchair bond clients etc. We should well equip with safety plan which include ramps which is comply with standards and requirements to the satisfaction of the Fire Services Department (Private Healthcare Facilities and Services (Private Medical Clinics or Private Dental Clinics) Regulations 2006) is built at every entrance or exits of the hospital. All the doors in the hospital cannot be swing into the corridors and must be automated sensor system to prevent any injuries occurs. Every entrance of the hospital will have a concierge standby at all times to assist the public or client who need help to come down from their transport and enter into the hospital or to the department they want to visit. There must have proper sign boards and labelling system available at each entrance or exits doors, at each escalators or lifts and each turning points of the hospital to prevent the visitor loss their ways in the center. Or, if the budget of the hospital permitted, we can
According to the newsletter by Malaysia Healthcare Travel Council (Malaysia Now a Popular Medical Travel Destination for the GCC Countries, 14th April 2014), Malaysia is among the few countries from all over the world where by the medical tourism is backing by the government under the Ministry Of Health Malaysia(MOH). It is very proud to be a Malaysian as lately, our country, Malaysia has been ranked no.3 wordwide for its healthcare system by International Living in its 2014 Global Retirement Index. The medical tourists coming to Malaysia has been increased from 583,000 in year 2011, 671,000 in year 2012 to 768,000 in year 2013. It is very proud to announced that Malaysia private hospitals has bagged 3 out of 9 awards presented during the inaugural IMTJ Medical Travel Awards 2014 which is held in Dubai in March 2014 as the International Hospital of the Year, International Dental Clinic of the Year and International Infertility Clinic of the Year. Majority of the client will flew over to Penang, Malaysia for treatment and at the same time they will have a short tourism with their families in the town if their time stay in Penang is permitted which indirectly their visiting has increased the medical tourism profit in our country. The