Problem in Employee Absenteeism and Concentration to the Workplace.
farnborough collage
Problem in employee absenteeism and concentration to the workplace.
Introduction:
This report is based on small business organization which contains all kinds of crockery items. There are seven people works in the large shop (one manager and six sales people). On the busy hour some of sales person are missing in a regular basis and also some of staff can not able to mange customer needs though shop got s lots of verity in products. Staffs go for smoke or tea without asking manager and most of the staffs are not concentrate to their work. Reasons behind these problems are: * All staffs come on at 8:30am for start work and finished their work at 8:00pm. In this time they only got 30 minutes lunch break. * In this time they feel tired for long work period without any break, for this reason they cannot able to talk with the customer properly. * Most of the staffs do not like manager behaviour, staffs and manager tends to do work individually in the work place.
Impact of these problems creates a huge decrease in sales inside shop rather than previous year, and it create a huge loss for the business organization.
Aim of this report is to find out all leading and managing problems in side my shop, use proper theories and materials for solving those problem and make my shop profitable for future, and also motivate my staffs for be effective sales person and also create an effective team.
Discussion and brief analysis to resolve the issues: The shop cantered in a heart of a small town. Inside shop there is manager who manages all the staff and owner act as a leader in the business organization. The manager is recently recruited for organization. By character manager is a theory X manager (David Buchanan 2004)(according McGregor theory X manager) according to his behaviour he does not able to motivate all the staffs and staffs always complaint about manager to the leader, leadership style is Authoritarian, manager makes all
Problem in employee absenteeism and concentration to the workplace.
Introduction:
This report is based on small business organization which contains all kinds of crockery items. There are seven people works in the large shop (one manager and six sales people). On the busy hour some of sales person are missing in a regular basis and also some of staff can not able to mange customer needs though shop got s lots of verity in products. Staffs go for smoke or tea without asking manager and most of the staffs are not concentrate to their work. Reasons behind these problems are: * All staffs come on at 8:30am for start work and finished their work at 8:00pm. In this time they only got 30 minutes lunch break. * In this time they feel tired for long work period without any break, for this reason they cannot able to talk with the customer properly. * Most of the staffs do not like manager behaviour, staffs and manager tends to do work individually in the work place.
Impact of these problems creates a huge decrease in sales inside shop rather than previous year, and it create a huge loss for the business organization.
Aim of this report is to find out all leading and managing problems in side my shop, use proper theories and materials for solving those problem and make my shop profitable for future, and also motivate my staffs for be effective sales person and also create an effective team.
Discussion and brief analysis to resolve the issues: The shop cantered in a heart of a small town. Inside shop there is manager who manages all the staff and owner act as a leader in the business organization. The manager is recently recruited for organization. By character manager is a theory X manager (David Buchanan 2004)(according McGregor theory X manager) according to his behaviour he does not able to motivate all the staffs and staffs always complaint about manager to the leader, leadership style is Authoritarian, manager makes all