Proc 5820 Operations Management

As a Compass manufacturing company the organizational chart is very simplified. The positions are depicted down to the manger level. The executive vice president reports directly to the chief executive officer of Firebird Compass Tech. The marketing department manages customer demands. They also generate future sales and manage partnership technology initiatives for future projects within the navigation industry. The operations department manages people, schedules, equipment, technology, materials and information. Planning and scheduling production for each month was determined by operations management. The timing of packaging and delivering was forecasted and pushed through the information process internally to the packaging manager. The finance department manages cash flow, current assets, and capital investments. The engineering and maintenance department manages the assembly of components for the plant and equipment. They also manage when to remove and replace components on the equipment. The QC/QA department manages the design evaluation, the specification requirements and the testing of components. On the QA side, process improvements proposals are submitted, maintenance activities are monitored and detailed analysis is captured and submitted to management for action. The human resources department manages the labor skills available, labor costs, and labor requirements. This department has a close relationship with the entire enterprise as they share and exchange data to solve complex issues. They manage all documentation for staffing and support all departments’ administrative issues. Firebird’s mission is to enrich the lives of its customers, suppliers, distributors, employees and stockholders by designing, manufacturing and selling navigation products that provide superior quality, safety and operational features, lower cost of manufacturing and ownership, and sufficient profits to support desired company growth. Some goals