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Process Designs And Supply Chains Part 2

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Process Designs And Supply Chains Part 2
Apple Inc. Process Designs and Supply Chains, Pt. 2

Juanita Askew
OPS/571
April 13, 2015
Malcolm Shannon

1

Introduction
Apple Inc., will evaluate their Internal process from their previous week.
This would be beneficial to the organization because they will get the opportunity to improve in areas that they are lacking in. Therefore,
Apple will provide the following:
 Effective & efficient data
 What was done to improve their processing method; (VCA process)
 Apple will present a flow chart with their improvements
 The company will also recognize two Internal process related to the
(VCA process) for improvements

2

Efficiency & Effectiveness Evaluation...and Areas For Improvement

VCA Improvements
-Change within retail stores and management
-Data system used to retrieve costs of product and services
-Analyze how the employees are progressing through the next compliance’s, which the company has set


3

Apple 's Flow Chart
CEO




Analyzing and performance methods
Help reach more potential customers
Support better relationships with key partners

By following the new
Processing Method,
Apple will be able to keep track of all data inputs and output

Human Resources





Hiring & firing
Recruiting
Training
Payroll

Technology




Update computers & information systems
Help provide better services to customers Employees






Help improve the customer service unit
Help improve customer satisfaction
Carry out the company 's goal & mission
Implement change
Increase profits and revenue

4

Summarize Two Items For Improvement


Human Resources

Technology

5

Conclusion
Recap of Apple 's Improvements
-Improve their Internal (VCA Process) by evaluating and managing their current strategies in Human Resources and upgrading their technology (which would help the company become more effective and efficient for the long-haul)
-Apple has established a flow chart to describe who is responsible for what (which will give the company 's overall success



References:  Apple Inc. Jobs at Apple. https://www.apple.com/jobs/us/corporate.html 7

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