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Telematics and Informatics 22 (2005) 361–375 www.elsevier.com/locate/tele Bridging digital divide: Efforts in India
Siriginidi Subba Rao

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Information Technology Department, Central Leather Research Institute, Adyar, Chennai 600020, India
Received 28 January 2005; accepted 28 January 2005

Abstract
The fruits of Information Technology sector such as the Internet blue chips, online shopping and nanosecond email have failed to cure century-old malaises like illiteracy, poverty and unemployment in India. The paper presents few facts about digital divide based on global and the USA perspective, its definition and types as global, regional and national, and societal implications. It highlights India in the context of digital divide by discussing its infrastructural bottleneck that includes electricity, IT penetration, teledensity and Internet industry, and its enabling policies to transform India as a knowledge society. It discusses various technology options for connectivity, viz. terrestrial wireless, satellite, wireline, etc. and presents snap shots of select successful projects that made an impact in helping to bridge digital divide in India, viz. passenger reservation system, Akashganga, Akshaya e-centres, Bhoomi, etc. It concludes that creation of Information and Communication Technologies infrastructure and content are the core methodologies, and a national agenda on a C-8 thrust towards: connectivity provision, content creation, capacity augmentation, core technologies creation and exploitation, cost reduction, competence building, community participation and commitment to the deprived and disadvantaged would definitely help in bridging digital divide.
Ó 2005 Elsevier Ltd. All rights reserved.
Keywords: Digital divide; India; Societal implications; Connectivity options and projects

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Tel./fax: +91 44 24911389.
E-mail address: ssrao@eth.net

0736-5853/$ - see front matter Ó 2005 Elsevier Ltd. All rights reserved.



References: Bajwa, G.S., 2003. ICT policy in India in the era of liberalization: Its impact and consequences. Global Built Environment Review 3, 49–61. Benton Foundation, 2002. Digital divide basics fact sheet. Available from: . Bobde, D.P., et al., 2002. The Warana Wired Village Project in retrospect. Available from: . Chatterjee, N., 2003. India: Teledensity poised to reach 11.8% by 2008. Available from: . Department of Revenue, Karnataka State, 2004. Bhoomi: Importance of land records in India. Available from: . Ghosh, S.K., 2003. Information Technology: Internet Service Providers. ICRA, India. Available from: . India Telecom News, 2003a. Teledensity—total, urban and rural. Available from: . India Telecom News, 2003b. Internet subscriber base in India. Available from: . Internet Service Providers Association of India, 2002. Internet services industry—An overview. Available from: . ITU, 1998. World telecommunication development report: Universal access, fourth ed., International Telecommunication Union, Geneva. ITU, 2003. World telecommunication indicators. Available from: . MSSRF, 2004. Information village research project—Union Territory of Pondicherry. Available from: . Parghi, U., 2003. Akashganga: The milky way. Available from: . Pathak, J., 2004. Gyandoot-India, Available from: . Seshagiri, N., 2001. A three-step experiment towards pervasive IT. Available from: . SKEPL, 2001. The traditional method of collecting milk. Available from: . Sunderarajan, A., 2003. Akshaya e-centres. Available from: . TARAhaat.com, 2000. TARAhaat: about us. Available from: . Telecom Regulatory Authority of India, 2004. Consultation paper on growth of telecom services in rural India: The way forward, Paper No World Bank, 2003. ICT at a glance, India. Development Data Group, World Bank.

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