DECLARATION vi
APPROVAL vii
ACKNOWLEDGEMENT viii
ABSTRACT: ix
CHAPTER ONE 1
1.1 INTRODUCTION 1
1.2 Background of the Study 1
1.2 Problem statement 3
1.3 Aim 4
1.4 Objectives 5
1.5 Scope of the project 5
1.6 Justification of the study 6
1.7 Main significance 6
1.8 Research questions 7
1.9 Conclusion 7
CHAPTER TWO 8
2.0 Literature review 8
2.1 understanding of Hotel Management Reservation System 8
2.2. Role of Hotel Management Reservation System 9
2.2.1. Types of Hotel management reservation System 9
Hotel Transaction Processing Systems 9
• A Hotel Management Information Systems 10
• Decision Support Systems 10
• Integrated Information Systems 11
• Office Management Systems 11
• Executive Management Systems 12
2.2.2. Overview of Hotel Management Reservation System 12
• Reduce cost 13
• Secure live data 13
• Efficiency 13
2.3. Data Collection Method and Fact Finding Techniques 13
2.3.1: Observation 14
2.3.2: Interviews 14
2.3.3: Questionnaires 14
2.3.4: Document review: 15
ADVANTAGES 15
DISADVANTAGES 15
2.4. Tools used in design and implementation of the System 15
2.5 Database Management Systems (DBMSs) 16
2.6. System development methodology 17
2.6.1: Planning 17
2.6.2: System Design 17
2.6.2.1: Development 17
2.6.3: Analysis 18
2.6.4: Testing and quality check 18
2.7. Conclusion 19
CHAPTER THREE 20
PROJECT METHODOLOGY 20
3.1. Introduction 20
3.2. Data Collection Method and Finding Techniques 20
3.2.1. Questionnaires 20
3.2.2. Document review 20
3.2.3. Observation 20
3.2.4. Interviews 21
3.3 Tools used in designing and implementation of the system 21
3.4: Gantt chart showing system development schedule 22
3.5: Conclusions and Recommendations. 22
CHAPTER FOUR 23
4.0 Findings and Analysis 23
4.1. Introduction 23
4.2. System requirement specification 23
4.3. User Interface Requirements 24
4.4. Database Requirements 24
4.5. Functional Requirements 24
4.5.1. Non-Functional Requirements 25