Describe the systems view of project management and how it applies to information technology projects Understand organizations, including the four frames, organizational structures, and organizational culture Explain why stakeholder management and top management commitment are critical for a project’s success
Information Technology Project Management, Sixth Edition
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Understand the concept of a project phase and the project life cycle and distinguish between project development and product development Discuss the unique attributes and diverse nature of information technology projects Describe recent trends affecting IT project management, including globalization, outsourcing, and virtual teams
Information Technology Project Management, Sixth Edition
Copyright 2009
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Projects must operate in a broad organizational environment Project managers need to use systems thinking:
◦ Taking a holistic view of carrying out projects within the context of the organization
Senior managers must make sure projects continue to support current business needs
Information Technology Project Management, Sixth Edition
Copyright 2009
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A systems approach emerged in the 1950s to describe a more analytical approach to management and problem solving Three parts include:
◦ Systems philosophy: an overall model for thinking about things as systems ◦ Systems analysis: problem-solving approach ◦ Systems management: address business, technological, and organizational issues before making changes to systems
Information Technology Project Management, Sixth Edition
Copyright 2009
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Information Technology Project Management, Sixth Edition
Copyright 2009
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Structural frame: Focuses on roles and responsibilities, coordination and control. Organization charts help define this frame. Political frame: Assumes