MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question.
21)
From your reading of the Cannondale case study, the firm implemented new information systems in order to achieve which of the main six business objectives?
A)
customer and supplier intimacy
B)
survival
C)
competitive advantage
D)
operational excellence
Answer:
D
Explanation:
A)
B)
C)
D)
22)
Which of the following is not an example of next-generation enterprise applications?
A)
open-source solutions
B)
on-demand solutions
C)
solutions incorporating SCM
D)
solutions incorporating SOA
Answer:
C
Explanation:
A)
B)
C)
D)
23)
A suite of integrated software modules for finance and accounting, human resources, manufacturing and production, and sales and marketing that allows data to be used by multiple functions and business processes best describes
A)
SCM software.
B)
ERP systems.
C)
ERM software.
D)
CRM modules.
Answer:
B
Explanation:
A)
B)
C)
D)
24)
Enterprise software is built around thousands of predefined business processes that reflect
A)
the firm's organization.
B)
industry goals.
C)
best practices.
D)
cutting edge workflow analyses.
Answer:
C
Explanation:
A)
B)
C)
D)
25)
Which of the following is not true about enterprise systems?
A)
Enterprise systems help firms respond rapidly to customer requests for information or products.
B)
Enterprise system data have standardized definitions and formats that are accepted by the entire organization.
C)
Enterprise software is expressly built to allow companies to mimic their unique business practices.
D)
Enterprise software includes analytical tools to evaluate overall organizational performance.
Answer:
C
Explanation:
A)
B)