project quality management
Summary of tools and techniques
It helps to organize tools and techniques into a systematic summary if possible. A useful list that organizes quality tools is on the website www.pmiwestchester.org.
Collecting Understanding Understanding Analyzing Solving
Data Data Processes Processes Problems
________ ___________ ___________ ________ ___________
-Checksheet - Graphs - Flowchart - Cause & - Force Field - Histograms - Run Chart Effect Analysis - Pareto Charts - Control Diagrams - Brain- - Scatter Charts - Pillar storming Diagrams Diagrams - Affinity Diagrams
Each of the column headings in this summary table (collecting data, understanding data, understanding processes, analyzing processes, and solving problems) are further discussed in this file. Let’s start with collecting and understanding data and how that data is used to spotlight problems.
Collecting and understanding data: Using charts to spotlight problems
Collecting Data:
Checksheet. The checksheet is one of the seven basic tools of quality control. It is a simple document that is used for collecting data in real-time and at a location where the data is generated. It can be used for quantitative or qualitative information. The checksheet is sometimes called a “tally sheet.” There are five basic types of checksheets:
Classification – A
It helps to organize tools and techniques into a systematic summary if possible. A useful list that organizes quality tools is on the website www.pmiwestchester.org.
Collecting Understanding Understanding Analyzing Solving
Data Data Processes Processes Problems
________ ___________ ___________ ________ ___________
-Checksheet - Graphs - Flowchart - Cause & - Force Field - Histograms - Run Chart Effect Analysis - Pareto Charts - Control Diagrams - Brain- - Scatter Charts - Pillar storming Diagrams Diagrams - Affinity Diagrams
Each of the column headings in this summary table (collecting data, understanding data, understanding processes, analyzing processes, and solving problems) are further discussed in this file. Let’s start with collecting and understanding data and how that data is used to spotlight problems.
Collecting and understanding data: Using charts to spotlight problems
Collecting Data:
Checksheet. The checksheet is one of the seven basic tools of quality control. It is a simple document that is used for collecting data in real-time and at a location where the data is generated. It can be used for quantitative or qualitative information. The checksheet is sometimes called a “tally sheet.” There are five basic types of checksheets:
Classification – A