Sean Smith
PM 511
Dale Wilen
March 7, 2010
Abstract The internet places vast amounts of information at our fingertips. More and more customers view the website first before they visit a store or make contact with the company. A company’s web page is becoming the face of the corporation in today’s marketplace. The design of that web page can either entice or detract a potential customer from seeking assistance. Web page design companies use project managers to supervise web page construction for corporate and government clients. The success or failure of these pages depends on the use of sound project planning and metrics. Practical use of these metrics will win clients. The improper use of planning and metrics will drive business away. Having a project manager that can use the metrics to their advantage will ensure the web design company can stay profitable.
Ionata Web Solutions is a provider of internet based applications and data base driven web sites. The company has offices located in Tasmania and San Diego. The company was formerly known as Nextleft before 2008. Nextleft experienced a great deal of success developing web applications for a wide range of government and corporate clients. Their web design and software solutions facilitate content creation, content control, editing, and essential web maintenance functions. Josh Gaffney has been a project manager for Ionata since 2002. His duties include overseeing the design process of the web sites created for clients and managing a team of 5-10. He uses the information that he and the sales team gather when they are meeting with perspective clients to design web pages that are suitable to the company’s needs. These web pages can be as small as a page to as large as an entire company’s site, including their sales and support applications. Josh has witnessed and helped fuel the growth of the internet into the