Property management system (PMS) is a generic term for applications of computer hardware and software used to manage a hotel. These applications are central to front office operation in today’s modern hotel. Computers are standard equipment that used in hotel, it being integrated into everyday operation to assist in providing hospitality to guests. This application is very important because it include routinely processing reservations as well as handling registrations, guest charges, guest checkout, and the night audit. HOTEL CONCEPTS’S IDPMS is one of PMS software. Hotel concepts was founded in 1994 has proven to a reliable partner, both for individual hotels and hotel chains. Worldwide support is guaranteed with the four main offices on three continents. Hotel Concepts’ has guarantees that it will give better quality for hotel operators of independent, chain and franchise properties. Example of the hotel that used hotel concepts’ IDPMS is Coast Hotels & Resorts. This hotel has enjoying the benefits of a complete technology overhaul after installed the Hotel Concepts’ IDPMS product. It has been prove by Tracy Gaudette, director of reservation services at Coast Hotels & Resorts. He said that “they listened, became involved and took ownership of the results, which made us very comfortable that they knew and cared about making our company better. That confidence made working with Hotel Concepts a great experience.”
Characteristics
HOTEL CONCEPTS IDPMS This PMS has content many functions that useful for hotels. For example, it has integrated distribution which its connectivity to multiple booking channels and integrated rate and availability management, that makes managing the various distribution channels easy and efficient. This PMS also has powerful rate controls that integrated stay control into the Rate Grid for setting
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