pros and cons of technology
Drawback: Dependency
On the downside, the use of technology doesn 't always result in greater efficiency. Companies that depend heavily on computer systems to conduct business can come to a virtual standstill if the system breaks down. There is typically a learning curve that accompanies the introduction of a new process, which can lead to a loss in productivity and disgruntled employees. For employees who telecommute and experience computer problems, it may be more difficult to receive timely technical support.
Drawback: Need to Upgrade
Some technologies contain features that need to be upgraded regularly, which can result in an additional expense for the company. For example, companies may need to change computer software frequently just to keep up with industry trends. Entire computer systems may also need upgrading every year or two. Companies that employ telecommuters may face the additional expense involved with sending a computer technician to a worker 's home to install new equipment or programs.
Effects on Customers
Technology can have both a positive and negative effect on your customers. While some customers may enjoy the convenience of paying bills online, others may see this as a possible invasion of their privacy. Some may consider being routed through a phone tree standard operating procedure in modern business, but others may be frustrated when they cannot reach a live person to help them with a problem.
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About the Author
Chris Joseph writes for
On the downside, the use of technology doesn 't always result in greater efficiency. Companies that depend heavily on computer systems to conduct business can come to a virtual standstill if the system breaks down. There is typically a learning curve that accompanies the introduction of a new process, which can lead to a loss in productivity and disgruntled employees. For employees who telecommute and experience computer problems, it may be more difficult to receive timely technical support.
Drawback: Need to Upgrade
Some technologies contain features that need to be upgraded regularly, which can result in an additional expense for the company. For example, companies may need to change computer software frequently just to keep up with industry trends. Entire computer systems may also need upgrading every year or two. Companies that employ telecommuters may face the additional expense involved with sending a computer technician to a worker 's home to install new equipment or programs.
Effects on Customers
Technology can have both a positive and negative effect on your customers. While some customers may enjoy the convenience of paying bills online, others may see this as a possible invasion of their privacy. Some may consider being routed through a phone tree standard operating procedure in modern business, but others may be frustrated when they cannot reach a live person to help them with a problem.
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Courses in Animation
Start Your Career in Animation.100% Placement Asistance w/ Scholarships www.shiksha.com / Animation Balance Running Out?
We Thought We 'll Remind You. Get Exciting Coupons w/Idea! freecharge.in / Recharge-Idea MBA in Healthcare MGMT
9 Months Paid on Job Training with 100% Placement in Top Hospitals. www.inlead.in Manufacturers From China
Inquire for Lower Prices in China Contact Quality Manufacturers Now! www.globalmarket.com References (2)
About the Author
Chris Joseph writes for
References: (2) About the Author Chris Joseph writes for newspapers and online publications, covering business, technology, health, fitness and sports. He holds a Bachelor of Science in marketing from York College of Pennsylvania. Photo Credits Michael Hitoshi/Photodisc/Getty Images