Psy 315 Week 6 Knowledge Check

Review Test Chapter 17 - Other Workplace Productivity Systems Instructions | | * Question 1
1 out of 1 points | | | On-demand copying best describesAnswer | | | | | Selected Answer: | c. decentralized copying. | | | | | * Question 2
1 out of 1 points | | | Duplex scanning allows both sides of a two-sided document to be scanned in a single pass.Answer | | | | | Selected Answer: | True | | | | | * Question 3
1 out of 1 points | | | Two examples of special features you can have installed on phone systems are automatic callback and speed calling.Answer | | | | | Selected Answer: | True | | | | | * Question 4
1 out of 1 points | | | The financial
condition of a business at a particular time can be found in theAnswer | | | | | Selected Answer: | b. balance sheet. | | | | | * Question 5
1 out of 1 points | | | Users of copier systems generally prefer the decentralized approach because it is more convenient to have on-demand copying.Answer | | | | | Selected Answer: | True | | | | | * Question 6
1 out of 1 points | | | The best long-term option for reliable document imaging storage and the one that can be accessed thousands of times is calledAnswer | | | | | Selected Answer: | d. DVDs. | | | | | * Question 7
1 out of 1 points | | | Voice mail options enable phone systems to answer and route calls, direct inquiries, record messages, and provide general information to customers and vendors.Answer | | | | | Selected Answer: | True | | | | | * Question 8
1 out of 1 points | | | Registered mail, express overnight, and certified mail describe some services offered byAnswer | | | | | Selected Answer: | b. the U.S. Postal Service. | | | | | * Question 9
1 out of 1 points | | | Phone companies find it an irritation to offer numerous business services to the customer.Answer | | | | | Selected Answer: | False | | | | | * Question 10
1 out of 1 points | | | Document imaging is the conversion of paper documents into electronic images on your computer.Answer | | | | | Selected Answer: | True | | | | | * Question 11
1 out of 1 points | | | Fax machines have replaced the U.S. Postal Service.Answer | | | | | Selected Answer: | False | | | | | * Question 12
1 out of 1 points | | | If you spend a lot of time providing the same information to many callers, you should not consider installing voice mail.Answer | | | | | Selected Answer: | False | | | | | * Question 13
1 out of 1 points | | | Centralized copy centers can save organizations money by limiting the number of individual copiers needed and by reducing per-copy costs.Answer | | | | | Selected Answer: | True | | | | | * Question 14
1 out of 1 points | | | One of the most important skills in document management is to classify documents and records correctly.Answer | | | | | Selected Answer: | True | | | | | * Question 15
1 out of 1 points | | | Microimage technology takes the form ofAnswer | | | | | Selected Answer: | a.
microfilm and microfiche. | | | | | * Question 16
1 out of 1 points | | | Vital, important, useful, and nonessential describeAnswer | | | | | Selected Answer: | d. classifications for documents. | | | | | * Question 17
1 out of 1 points | | | Procedures must be established for types of records to be kept and for the timely destruction of obsolete records.Answer | | | | | Selected Answer: | True | | | | | * Question 18
1 out of 1 points | | | In addition to computers, other office productivity systems includeAnswer | | | | | Selected Answer: | d. all of the above. | | | | | * Question 19
1 out of 1 points | | | One method of copier control in organizations is to assign numbers to users that they will key in every time they use the copier.Answer | | | | | Selected Answer: | True | | | | | * Question 20
1 out of 1 points | | | Improper records maintenance and destruction can create severe legal problems for a business.Answer | | | | | Selected Answer: | True | | | | | * Question 21
1 out of 1 points |
| | The control, retention, and security of records and files is calledAnswer | | | | | Selected Answer: | c. document management. | | | | | * Question 22
1 out of 1 points | | | Document management is more important to organizations today than before, because business now demands that information be made available in a matter of seconds, rather than hours.Answer | | | | | Selected Answer: | True | | | | | * Question 23
1 out of 1 points | | | A summary of all income and expenses for a certain time period can be found in theAnswer | | | | | Selected Answer: | d. income statement. | | | | | * Question 24
1 out of 1 points | | | Federal Express and United Parcel Service are commercial delivery services that many businesses use.Answer | | | | | Selected Answer: | True | | | | | * Question 25
1 out of 1 points | | | Recording, classifying, and summarizing financial information describesAnswer | | | | | Selected Answer: | a. the accounting cycle. | | | | |
Tuesday, October 11, 2011 8:12:32 PM EDT
OK