Question 1
1.
Having the resources, information, and attitudes that lead to action in achieving a desired goal is
Answer
an action plan.
empowerment.
self-confidence.
organization.
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Question 2
1.
Which of the following skills learned in a public-speaking course are among the skills most sought after by an employer?
Answer
ethically adapting information to listeners
organizing ideas
persuading others
holding listeners' attention
all of the above
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Question 3
1.
According to several recent studies quoted in your text, the most important skills employers are seeking in college graduates are
Answer
enthusiasm and …show more content…
work experience.
good speaking and presentation skills.
technical and competence in the work area.
attractive appearance and poise.
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Question 4
1.
An example of how the nonverbal communication of public speakers is more formal than nonverbal behavior in ordinary conversation is that people engaged in ordinary conversation
Answer
often sit or stand further apart.
gesture spontaneously.
plan their movements and avoid moving about restlessly.
both A and C
all of the above
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Question 5
1.
One way public speaking and conversation are similar is that both are
Answer
formal.
planned.
audience-centered.
less fluid.
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Question 6
1.
In his speech about volunteering for the American Red Cross, Jacob used a lot of slang words, sat and leaned on the table in front of the class, and was dressed very casually. Which of the following statements best describes this situation?
Answer
Jacob adapted to his audience by making his speech more informal.
Jacob violated the audience's space by sitting and leaning on the table in front of class.
Jacob ignored the rule that public speaking is more formal than conversation.
Jacob did nothing wrong by approaching this topic in a casual manner.
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Question 7
1.
Translating ideas and images in the speaker's mind into verbal or nonverbal messages that an audience can understand is termed
Answer
feedback.
decoding.
encoding.
listening.
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Question 8
1.
During a speech, an audience member stands up and asks a question, to everyone's surprise. According to your text, is the audience member's behavior appropriate?
Answer
Yes; question and answer sessions are quite common in public speaking.
No; the audience member should have remained seated to ask his or her question.
No; the audience member did not maintain clearly defined roles of speaker and listener.
Yes; in this day and age of informality, speakers should expect audiences to respond out loud.
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Question 9
1.
An audience member is worried about an upcoming exam and is unlikely to remember much of what the speaker says. This is a type of
Answer
external noise.
internal noise.
physical noise.
educational noise.
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Question 10
1.
During the first day of speeches you had a bad sinus infection and your ears were plugged so you couldn't hear the speakers. You were experiencing
Answer
physical noise.
physiological noise.
psychological noise.
pseudo noise.
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Question 11
1.
The environment or situation in which a speech occurs is known as
Answer
feedback.
a channel.
communication.
context.
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Question 12
1.
A speaker transmits a message through two channels:
Answer
visual and nonverbal.
voice and inflection.
visual and auditory.
auditory and eye contact.
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Question 13
1.
Public speaking is more formal than conversation.
Answer True False
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Question 14
1.
People in conversation may alternately talk and listen, and don't interrupt one another, but in public speaking the roles of speaker and audience aren't as clearly defined.
Answer True False
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Question 15
1.
The receiver of the message is the individual audience member, whose decoding of the message depends on the other audience members receiving the message and their past experiences.
Answer True False
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Question 16
1.
Elocution is the expression of emotion through posture, movement, gestures, facial expression, and voice.
Answer True False
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Question 17
1.
Public speaking in the 21st century does not draw on the traditions of public speaking in any way.
Answer True False
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Question 18
1.
The audience should be the last thing a speaker should consider when planning a speech.
Answer True False
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Question 19
1.
The Communication as Interaction model includes the element of feedback.
Answer True False
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Question 20
1.
Public speaking is a process.
Answer True False
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Question 21
1.
Elocution is the use of words and symbols to achieve a goal.
Answer True False
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Question 22
1.
Noise can only be physical.
Answer True False
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Question 23
1.
Speakers should not adapt to diverse audiences.
Answer True False
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Question 24
1.
In the Communication as Transaction model, the roles of receiver and source are changed simultaneously.
Answer True False
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Question 25
1.
Which of the following is NOT true of "understanding your nervousness"?
Answer
No one ever gets …show more content…
nervous.
Almost everyone gets nervous.
Anxiety can be useful.
People feel more nervous than they look.
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Question 26
1.
If you have had previous experience in public speaking, you tend to be less sensitive to apprehension, and you have a lower heart rate when speaking. What is likely to be your style of communication apprehension?
Answer
average
insensitive
inflexible
confrontation
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Question 27
1.
How can anxiety be useful?
Answer
It can't be useful.
It can help you seek speaking opportunities.
It can help you be energetic and positive.
It can make you nauseous.
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Question 28
1.
Which style of communication apprehension is generally associated with channeling nervous energy to improve public speaking?
Answer
average
insensitive
inflexible
confrontational
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Question 29
1.
Susan had been planning her speech about owls for an elementary school audience. She had extensive information about their habitat, hunting habits, and prey. She showed graphic pictures of hunting owls to her audience. Many children cried and were frightened by her speech. Susan didn't understand why. What did Susan do wrong?
Answer
She didn't make any mistakes.
She failed to know her audience.
She procrastinated in preparing her speech.
She didn't channel her nervous energy.
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Question 30
1.
Which of the following is NOT a strategy for building your confidence?
Answer
be prepared
imagining your audience in their underwear
knowing your audience
selecting an appropriate topic
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Question 31
1.
Even though Wilber's public speaking teacher had encouraged him to practice and prepare notes, he was convinced he did not need them. He got up on the day of his speech and rambled. His audience was not amused or engaged. What was Wilbur's biggest mistake?
Answer
Wilbur did not prepare.
Wilbur didn't make any mistakes.
Wilbur didn't channel his nervous energy.
Wilbur didn't use deep breathing techniques.
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Question 32
1.
Which one of the following is NOT a true comment about the introduction part of the speech in relation to managing nervousness and anxiety?
Answer
You are likely to feel the most anxious during the opening moments of your speech.
You should memorize the introduction word for word.
Being familiar with the introduction will help you feel more comfortable about the entire speech.
It is a good idea to have a clear plan for how you will start your speech.
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Question 33
1.
Kecia was giving a speech on the importance of hospice care. She was speaking to a group of health care workers. She visited the environment where she was speaking and set up her office to look like the environment she would be speaking in. What strategy was Kecia using to control her nervousness?
Answer
She made her rehearsal realistic.
She sought speaking opportunities.
She understood her nervousness.
She used communication as action.
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Question 34
1.
Sally was sitting backstage waiting to be introduced. As she sat, she reminded herself that she was going to do well and that she was more than prepared to give this speech. What was Sally doing to reduce her anxiety?
Answer
having a mental pep talk
being prepared
focusing on her fear
seeking speaking opportunities
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Question 35
1.
Only a select few people experience communication apprehension.
Answer True False
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Question 36
1.
As you experience nervousness realize that your audience cannot see evidence of everything you feel.
Answer True False
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Question 37
1.
Speakers who are less anxious about speaking put off working on their speeches, in contrast to speakers who are more apprehensive about public speaking.
Answer True False
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Question 38
1.
If you have high communication apprehension, it's best NOT to look at the audience.
Answer True False
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Question 39
1.
You will feel less nervous if you talk about something you are familiar with or have some personal experience with it.
Answer True False
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Question 40
1.
Anxiety about a speech assignment decreases and confidence increases when speakers closely follow the directions and rules for developing a speech.
Answer True False
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Question 41
1.
In the few minutes before you address your listeners, mentally reviewing your major ideas, your introduction, and your conclusion can actually cause more fear about the public speaking situation.
Answer True False
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Question 42
1.
Seeking speaking opportunities is another way to help reduce speaking anxiety.
Answer True False
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Question 43
1.
Our beliefs, values, and moral principles by which we determine what is right or wrong are our _____.
Answer
laws
ethics
truths
rules
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Question 44
1.
What must balance the right to free speech?
Answer
the responsibility of speaking effectively
the responsibility of speaking ethically
the responsibility of citing sources of information
the responsibility of addressing diversity
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Question 45
1.
What act, passed one month after 9/11/2001, has been widely criticized by civil rights, free speech, and publishing groups?
Answer
Alien and Sedition Act
First Amendment
Terrorist Control Act
Patriot Act
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Question 46
1.
In a persuasive speech, you tell a hypothetical story in your introduction and represent it as actually happening to you. Is this appropriate?
Answer
Yes, because it will have strong emotional appeal which will sway your audience.
Yes, because your overall goal of the speech is clear and responsible.
No, because only factual stories should be used as introductory devices.
No, because you are violating an ethical principle which requires that speakers be honest.
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Question 47
1.
Hypothetical illustrations within a speech are
Answer
acceptable especially when other evidence can't be found to support the speech.
acceptable to show what might happen, as long as the speaker is clear that it is hypothetical.
unacceptable because they are unethical and deceptive.
unacceptable to bring into a speech, especially if solid, current evidence is available.
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Question 48
1.
Which of the following would NOT need to be cited?
Answer
direct quotation from a source
statistical information
common knowledge
a picture downloaded off of the internet
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Question 49
1.
Lisa had an interesting assignment from her professor, but she wasn't sure how to do it. She borrowed her roommate's paper, changed the names and locations and passed it off as her own. Is this ethical?
Answer
Yes, she changed the places to make it her own.
No, you should never look at someone's paper, even for ideas.
No, she stole her roommate's paper, pure and simple.
Yes, the professor was asking too much for her to write a paper.
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Question 50
1.
When citing your sources orally in a speech, you should
Answer
say "quote, unquote."
make quote signs with your fingers.
state briefly the author, title, and year.
give the full Internet address.
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Question 51
1.
If speakers choose to exercise their right to free speech, they are no longer responsible for the guidelines of ethical speaking.
Answer True False
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Question 52
1.
If your overall objective is to inform or persuade, it is probably ethical; if your goal is to coerce or manipulate, it is unethical.
Answer True False
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Question 53
1.
Making an effort to understand the needs, goals, and interests of the audience members can help you be a better, more ethical speaker.
Answer True False
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Question 54
1.
Plagiaphrasing is failing to give credit for compelling phrases taken from another source.
Answer True False
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Question 55
1.
The best way to be ethical is to assume your audience has all the same values and beliefs.
Answer True False
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Question 56
1.
As the boundaries of free speech decrease, the importance of free speech increases.
Answer True False
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Question 57
1.
A hypothetical illustration is considered unethical because it is false information.
Answer True False
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Question 58
1.
Because we hear so many sounds simultaneously, the first stage of listening is to
Answer
attend.
select.
understand.
remember.
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Question 59
1.
When listeners assign meaning and make sense of what they heard, they have _____ the message.
Answer
selected
attended
understood
remembered
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Question 60
1.
When, as a listener, you relate what you hear to an experience that you had as a teenager, you are
Answer
attending.
selecting.
understanding.
remembering.
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Question 61
1.
When Jenny was sitting in class on a gorgeous Friday afternoon, thinking about the weekend trip she was leaving for right after class, she was having trouble focusing. What listening barrier was Jenny experiencing?
Answer
information overload
receiver apprehension
overcoming personal concerns
counteracting prejudice
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Question 62
1.
Tara comes into the classroom early on the day of her speech. She closes the blinds, checks the room temperature, and sets up the transparency machine. Which barrier to listening is Tara trying to overcome?
Answer
information overload
personal concerns
outside distractions
receiver apprehension
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Question 63
1.
If you're worried that your speech to the PTA on the need for more parental volunteerism will cause the audience to lose attention, what should you do?
Answer
You should build in redundancy and make your major ideas really clear, so as to avoid the speech rate-thought rate difference.
You should make the speech as short as possible, while still managing to include your main points.
You should probably not do a speech at all if you think the audience will lose attention; instead, simply do a discussion or question-and-answer session.
There is really nothing a speaker can do in a situation like this; if the audience loses attention, that is their fault and they should have stayed at home.
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Question 64
1.
In a speech about how Texas became a state, Martina provided three main points and delivered them in a chronological pattern. Two of her classmates, Anna and Donna, were discussing the speech the next day. Anna remembered Martina's three main points while Donna remembered only the story used in the introduction. Who is the better listener, according to the tips to enhance listening skills?
Answer
Anna is the better listener because she followed the tip, "listen for major ideas."
Donna is the better listener because she followed the tip, "be a selfish listener."
Anna is the better listener because she followed the tip, "avoid overreacting emotionally."
Donna is the better listener because she followed the tip, "avoid information overload."
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Question 65
1.
As audience members, if we prefer to listen to complex information that is interspersed with facts and details, we are
Answer
people-oriented listeners.
action-oriented listeners.
content-oriented listeners.
time-oriented listeners.
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Question 66
1.
What type of listening style occurs when you want the speaker to get to the point and state what needs to be done?
Answer
people-oriented style
action-oriented style
content-oriented style
time-oriented style
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Question 67
1.
While listening to a sociology lecture, you mentally rearrange the ideas being presented, summarize the information, and remain alert for key information. You are considered
Answer
an average listener.
an active listener.
an ethical listener.
an entertained listener.
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Question 68
1.
The methods and techniques speakers use to achieve their goals while speaking are the
Answer
symbols that are brought into the speech.
rhetorical strategies employed by the speakers.
rhetorical criticism used within the presentation.
inferences or facts presented during the speech.
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Question 69
1.
After listening to a speech by a local politician, Jon had the opportunity to think about the speech. He discovered that evidence was misquoted, there were a number of scare tactics used, and some data was made up to support the claims being made. What did Jon discover?
Answer
If the speech was understandable to the audience, then the politician could use any means available to present the information to the audience.
Not all audiences need current and relevant data to make up their minds.
The politician used unethical rhetorical strategies to manipulate the audience.
The politician focused on making sure he had an effective and appropriate message.
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Question 70
1.
If the speech teacher asked the class to "judge or discuss" the speeches given in class, what would the teacher want from the class?
Answer
"criticism" or constructive feedback of the speakers
talk about what they heard in the speeches that day
to give "thumbs up" or "thumbs down"
offer rhetorical strategies for future speakers
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Question 71
1.
A way to combat information overload as a speaker is to avoid redundancy in your message.
Answer True False
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Question 72
1.
As a listener, you have the ability to process words much faster than you generally need to while the speaker is sharing information.
Answer True False
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Question 73
1.
By concentrating on both facts and major ideas, while also mentally summarizing the information you hear, you ultimately decrease your ability to remember messages.
Answer True False
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Question 74
1.
Listening skills develop as you practice listening to speeches, music, and programs with demanding content.
Answer True False
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Question 75
1.
As a listener you can increase your concentration if you adjust and adapt your listening style to the speakers you hear.
Answer True False