Purpose of an Interview
HRM Incident 1: A Matter of Priorities
An interview aims to gather information about an applicant, present a realistic description of the position, ensure a fair selection process, establish adequate records in the event that the hiring decision must be justified, and determine whether the candidate would succeed in the position. While the resume may give a basic outline of an applicant's knowledge, skills and experience, the interview allows you to get more detailed information as to whether this candidate is right for your workgroup knowing that selecting a wrong person for any job can be costly Employment interviews are a vital function and should not be “squeezed in.” In this case, Thompson Manufacturing may have lost a very good candidate because Sheila did not really have time to talk with the applicant.
Sheila like too many interviewers allows the interview to become disjointed by not taking steps to prevent interruptions. To avoid interviews like this one, Sheila should be encouraged to minimize interruptions and distractions, avoid outside interruptions, and hold all phone calls and messages. 1. Minimizing Distractions
* The simple act of closing a door will often be enough to minimize distractions (Office door should be closed), while moving to a new location where there are no phones, loud speakers or other distractions has proved to be the most effective course of action.
2. Put calls and messages on hold
* Having the secretary hold all non-emergency calls * Having the request that cell phones and personal communication devices is turned off during the interview. 3. Don’t interrupt unless there is an emergency * Of course, some interruptions cannot be avoided. For example, if the “small problem on line number one” was urgent and need her help, Sheila would have to take care of it.
Having a smooth-flowing interview is important as it allows continuous exchange of ideas and conversation. Any disruption to an
An interview aims to gather information about an applicant, present a realistic description of the position, ensure a fair selection process, establish adequate records in the event that the hiring decision must be justified, and determine whether the candidate would succeed in the position. While the resume may give a basic outline of an applicant's knowledge, skills and experience, the interview allows you to get more detailed information as to whether this candidate is right for your workgroup knowing that selecting a wrong person for any job can be costly Employment interviews are a vital function and should not be “squeezed in.” In this case, Thompson Manufacturing may have lost a very good candidate because Sheila did not really have time to talk with the applicant.
Sheila like too many interviewers allows the interview to become disjointed by not taking steps to prevent interruptions. To avoid interviews like this one, Sheila should be encouraged to minimize interruptions and distractions, avoid outside interruptions, and hold all phone calls and messages. 1. Minimizing Distractions
* The simple act of closing a door will often be enough to minimize distractions (Office door should be closed), while moving to a new location where there are no phones, loud speakers or other distractions has proved to be the most effective course of action.
2. Put calls and messages on hold
* Having the secretary hold all non-emergency calls * Having the request that cell phones and personal communication devices is turned off during the interview. 3. Don’t interrupt unless there is an emergency * Of course, some interruptions cannot be avoided. For example, if the “small problem on line number one” was urgent and need her help, Sheila would have to take care of it.
Having a smooth-flowing interview is important as it allows continuous exchange of ideas and conversation. Any disruption to an