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Quality Assurance

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Quality Assurance
Modern Banking
| an exploration of banking |
| |
|NATIONAL BANK OF SERBIA |
|ACADEMY OF BANKING AND FINANCE |
|a project supported by the European Agency for Reconstruction |
INTRODUCTION
This brief covers the following:

▪ INTRODUCTION ▪ DESCRIPTION OF THE SIMULATION ▪ THE BUSINESS SITUATION ▪ DESCRIPTION OF THE DECISIONS ▪ DESCRIPTION OF THE RESULTS ▪ RECENT TRADING HISTORY

This simulation is designed to allow you to manage the development of a bank in direct competition with several like banks so that you can explore how a bank functions. It does not attempt to replicate your bank or banking environment precisely. Rather it is designed to raise key banking issues and explore basic bank operations.

A business model simulates the operation of your bank. Your decisions and those of your competitors influence the responses to this model. The results of your decisions are used to produce several reports that you must analyse to see how well you are performing and what further action is needed.

Your objective is to make your bank successful and it is up to you to agree your criteria of success.

THE SIMULATION
The simulation consists of the following:

▪ PREPARATION ▪ DECISION MAKING ▪ REVIEW
PREPARATION
Preparation involves becoming familiar with the basic situation, defining individual responsibilities, considering objectives and deciding how

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