The National Public Health Performance Standards …show more content…
286). The Joint Commission on Accreditation of Health Care Organizations is an independent, not-for-profit organization; The Joint Commission accredits and certifies nearly 21,000 health care organizations and programs in the United States. Joint Commission accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. Their mission and goal is to continuously improve health care for the public, in collaboration with other stakeholders, by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value (“The Joint Commission”, 2016). The National Committee for Quality Assurance is a private, non-profit organization that is dedicated to improving health care quality. Since its founding in 1990, NCQA has been a central figure in driving improvement throughout the health care system, helping to elevate the issue of health care quality to the top of the national agenda. The NCQA brand represents a symbol of quality. Organizations incorporating the brand into advertising and marketing materials …show more content…
Customarily, industrial total quality improvement evaluation tools may be used to evaluate public health quality improvement, financial ration analysis and general health measurement (Scutchfield & Keck, 2003, p. 285). Quality in management allows an opportunity for an organization to properly improve its service and be viewed as the best provider of the service (Scutchfield & Keck, 2003, p. 286). This perception can redefine the community’s image of a public health organization change its public perception, by gaining new clients and the respect of patients (Scutchfield & Keck, 2003, p. 286). Also because of this, there can be a significant reduction of patient complaints while improving employee job satisfaction (Scutchfield & Keck, 2003, p.