1. Significance of the Study
Siemens is a global leader when it comes to engineering sector. It manufactures almost all the heavy electrical devices such as from transformer to miniature circuit breaker. Siemens is well known for its stringent quality norms. It has been successful to differentiate itself from the competitors on grounds of quality. Project aimed at compiling a new quality control procedure manual from the existing manuals such as Site manual, quality manual, safety manual. So that the new manual formed would be in accordance with the international quality standards such as ISO 9001 & OSHAS18001.
There were Three parts of the study:
1. Understanding the IPM department Operations for quality control:
IPM(integral Plant maintenance) department renders plant maintenance services to companies across globe when it comes to Siemens India it serves to around 33 different companies across India. Siemens have a very well defined and guided procedure for quality control. The approach used to get the know- how of the department was the primary research of Quality manual, site manual & Safety manual. The Site manual according to it’s name consisted of information regarding the site operations for e.g. Standard site operating procedures, site protocol during the project, it also comprised of information regarding the minute of the things such as for raising a scaffolding .all the manuals were written in a manner so that it could give a complete overview of standard operating procedure followed by the department.
2. Studying the international quality standards:
Quality is of great importance for the companies around the world to thrive in this competitive environment. As in this global era every company is bound to follow the different quality, environment and safety norms of all the countries where it operates. there are many standards practiced all round the world some prominent among them are