Quality Control & Project Management
Many failed projects today can be attributed to poor or total neglect of quality standards through lack of Quality control. Quality control, when implemented in a project, helps in yielding profit because the output is usually of great standard whereas when omitted, unavoidable losses are incurred.
A project is said to be complete when the output not only conforms to pre-defined requirements but also to quality standards of the category it falls in. e.g.
Standard for Quality Management Systems ISO 9001:2000
Automotive: ISO/TS 16949:2002
Energy: PC 242-ISO 50001
Food Safety: ISO 22000:2005
Medical Devices: ISO 13485:2003
Risk: ISO 31000
According to the ISO 8402-94 standards, “QUALITY” could be defined as “The set of characteristics of an entity that gives that entity the ability to satisfy, express an implicit needs“. It further states that “The purpose of quality is therefore to provide a client with a suitable offer with controlled processes while ensuring that this improvement does not translate into additional cost.1
Quality can be defined as a state of excellence whereby a product (due to our context) is free from defects, errors and produced according to standards defined by certain standards organizations. An example is the “ISO 9001” quality management standard.
Quality Control in Project Management according to “PMBOK” (2007) “includes all activities of the overall management functions that determine the quality policy, objectives and responsibilities.
Usually carried out by a quality control department, it involves close supervision of result to ensure they conform to the stipulated quality standards and in cases of non-conformance, causes and solutions are devised to either eliminate or correct the defect. This process should also be carried out throughout the project duration. ü Its Input are: -
* Quality Management Plan derived from the quality planning.
* Work results which include process and product results. Planned result
A project is said to be complete when the output not only conforms to pre-defined requirements but also to quality standards of the category it falls in. e.g.
Standard for Quality Management Systems ISO 9001:2000
Automotive: ISO/TS 16949:2002
Energy: PC 242-ISO 50001
Food Safety: ISO 22000:2005
Medical Devices: ISO 13485:2003
Risk: ISO 31000
According to the ISO 8402-94 standards, “QUALITY” could be defined as “The set of characteristics of an entity that gives that entity the ability to satisfy, express an implicit needs“. It further states that “The purpose of quality is therefore to provide a client with a suitable offer with controlled processes while ensuring that this improvement does not translate into additional cost.1
Quality can be defined as a state of excellence whereby a product (due to our context) is free from defects, errors and produced according to standards defined by certain standards organizations. An example is the “ISO 9001” quality management standard.
Quality Control in Project Management according to “PMBOK” (2007) “includes all activities of the overall management functions that determine the quality policy, objectives and responsibilities.
Usually carried out by a quality control department, it involves close supervision of result to ensure they conform to the stipulated quality standards and in cases of non-conformance, causes and solutions are devised to either eliminate or correct the defect. This process should also be carried out throughout the project duration. ü Its Input are: -
* Quality Management Plan derived from the quality planning.
* Work results which include process and product results. Planned result