Quality Management Assessment Summary
Quality Management Assessment Summary
HCS/451 - Health Care Quality Management and Outcomes Analysis
Monday February 18th, 2013
Darlene Cantu Quality Management Assessment Summary
A quality management plan is employed by an organization to define how processes are conducted, organize how procedures that make up processes are done, and evaluate past performance to determine what should be done differently to enhance future performance and outcomes. The process of an evaluation helps to ensure that the highest potential is reached in each set of circumstances. A quality management plan should pursue to oversee how complications are dealt with and to reassess such impediments afterwards to ascertain if alterations or modifications to policies and procedures are called for to avert such potential obstacles in the future. This definition is echoed in the perspective of Sollecito and Johnson (2013), “Quality management is a systematic and continuous development that organizations use to deliver products, services, and to distribute merchandise that will meet or exceed consumer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care as well as to address problems in patients’ outcomes.” All organizations use various buzz words specific to their company, and often common in the specific profession, to define the archetype of quality management. Often these buzz words, slogans, and mottos are a way to simplify and illuminate the mission statement of the program and outline the organization’s goals. Quality management seeks to engage everyone to work progressively towards delivering better results. However, risk management only assists to regulate and control losses to prevent or reduce exposure to various risks and liabilities. Although they are distinctive from one another in basic objectives, quality management’s and risk management’s fundamental goals are frequently
HCS/451 - Health Care Quality Management and Outcomes Analysis
Monday February 18th, 2013
Darlene Cantu Quality Management Assessment Summary
A quality management plan is employed by an organization to define how processes are conducted, organize how procedures that make up processes are done, and evaluate past performance to determine what should be done differently to enhance future performance and outcomes. The process of an evaluation helps to ensure that the highest potential is reached in each set of circumstances. A quality management plan should pursue to oversee how complications are dealt with and to reassess such impediments afterwards to ascertain if alterations or modifications to policies and procedures are called for to avert such potential obstacles in the future. This definition is echoed in the perspective of Sollecito and Johnson (2013), “Quality management is a systematic and continuous development that organizations use to deliver products, services, and to distribute merchandise that will meet or exceed consumer expectations. Quality management in healthcare has evolved over the years to address increased demands from consumers related to the quality of care as well as to address problems in patients’ outcomes.” All organizations use various buzz words specific to their company, and often common in the specific profession, to define the archetype of quality management. Often these buzz words, slogans, and mottos are a way to simplify and illuminate the mission statement of the program and outline the organization’s goals. Quality management seeks to engage everyone to work progressively towards delivering better results. However, risk management only assists to regulate and control losses to prevent or reduce exposure to various risks and liabilities. Although they are distinctive from one another in basic objectives, quality management’s and risk management’s fundamental goals are frequently
References: Sollecito, W. A., & Johnson, J. K. (2013). Improvement in Health Care (4th ed.). Retrieved from The University of Phoenix eBook Collection database. Shannon, L. D. (2012). The Purpose and Goals of Risk Management. Retrieved from http://www.slideshare.net/Msfent1/the-purpose-and-goals-of-risk-management-4159859 ECRI Institute, Health Care Risk Control (2009). Risk and Quality Management Strategies. Retrieved from https://www.ecri.org Carroll, R. L. (2009). Risk Management Handbook for Health Care Organizations. Retrieved from The University of Phoenix eBook Collection database.