Quality Management System Application
Building Quality Management through QMS - ISO 9001:2008 at PT. Filamendo Sakti
Polymerization and Spinning Process of Nylon 6 Tire Cord Yarn
prepared by : S. Anbanathan, SSi, CQM, LA
11/327570/PEK/16981
This working paper is prepared to satisfy one of the requirements for fulfilling the study of Operation Management, focus in Quality Management System of ISO – 9001 : 2008
Magister Management Faculty of Economics and Business
University of Gadjah Mada
2012
Table of Content
Chapter | Title and Sub-Title | Page | 1 | Introduction | 2 | | Background | 2 | | Reason in Choosing The Topic | 3 | | Definition | 4 | | Short Description of PT. Filamendo Sakti | 4 | 2 | Theoretical Approaches of Quality | 6 | | Juran’s Quality Trilogy | 6 | | The Principle of QMS | 8 | | The PDCA concept of QMS | 9 | | The 5 Functional Clauses of ISO 9001:2008 | 9 | | The Model of QMS Continual Improvement | 12 | 3 | Implementation of ISO 9001:2008 | 14 | | Collateral Process Mapping | 15 | | Quality Plan Design | 16 | | Responsibility Centers | 18 | | Documentation Structure | 19 | | Quantitative Measure and Approach | 20 | 4 | Conclusion and Recommendation | 22 | 5 | Appendix A : PTFS Collateral Process Mapping | 25 | | Appendix B : PTFS Data Recapitulation and Comparison | 24 | 6 | References | 27 |
Chapter 1
Introduction
Background
Building an organization that can achieve and maintain quality is a demanding as well as an important task in today’s global and growing market. There is a shift from quality perspective starting from inspection to total quality management which bring along an enormous approaches to evaluate the real value of quality. Quality is not limited to the producer’s level of consciousness but it is also depending upon the view and expectation of the customers. The same
Polymerization and Spinning Process of Nylon 6 Tire Cord Yarn
prepared by : S. Anbanathan, SSi, CQM, LA
11/327570/PEK/16981
This working paper is prepared to satisfy one of the requirements for fulfilling the study of Operation Management, focus in Quality Management System of ISO – 9001 : 2008
Magister Management Faculty of Economics and Business
University of Gadjah Mada
2012
Table of Content
Chapter | Title and Sub-Title | Page | 1 | Introduction | 2 | | Background | 2 | | Reason in Choosing The Topic | 3 | | Definition | 4 | | Short Description of PT. Filamendo Sakti | 4 | 2 | Theoretical Approaches of Quality | 6 | | Juran’s Quality Trilogy | 6 | | The Principle of QMS | 8 | | The PDCA concept of QMS | 9 | | The 5 Functional Clauses of ISO 9001:2008 | 9 | | The Model of QMS Continual Improvement | 12 | 3 | Implementation of ISO 9001:2008 | 14 | | Collateral Process Mapping | 15 | | Quality Plan Design | 16 | | Responsibility Centers | 18 | | Documentation Structure | 19 | | Quantitative Measure and Approach | 20 | 4 | Conclusion and Recommendation | 22 | 5 | Appendix A : PTFS Collateral Process Mapping | 25 | | Appendix B : PTFS Data Recapitulation and Comparison | 24 | 6 | References | 27 |
Chapter 1
Introduction
Background
Building an organization that can achieve and maintain quality is a demanding as well as an important task in today’s global and growing market. There is a shift from quality perspective starting from inspection to total quality management which bring along an enormous approaches to evaluate the real value of quality. Quality is not limited to the producer’s level of consciousness but it is also depending upon the view and expectation of the customers. The same
References: Jay Heizer, Barry Render, Operations Management, the global edition, 10th edition, Pearson, 2011 Jay Heizer, Barry Render, Principles of Operations Management, building and managing world-class operations, Prentice Hall, 1995 J. M. Juran, Frank M. Gryna, Juran’s Quality Control Handbook, 4th edition, McGraw Hill, INC., 1988 William J. Stevenson, Production/Operations Management, 5th edition, Irwin, 1996 International Standard ISO 9001:2008(E), 4th edition, 2008, External Document Control of PT. Filamendo Sakti, code number 010/Ext/ISO/III/09 Internal Documentation of QMS ISO 9001:2008 of PT. Filamendo Sakti, Quality Manual, controlled document circulation code “05”, revision 4, 2003 Chrysler Corporation, Ford Motor Company and General Motors Corporation, Statistical Process Control Reference Manual, 2nd edition, 1995 Bureu of Indian Standards, Program on Statistical Quality Control , Rampur, 1990