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Quation
Zara: IT for Fast Fashion
1. What are Zara IT situations at La Couruna, in term of IT at Factory, DCs, and Stores?
2. How would you advise Salgado to proceed on the issue of upgrading Zara’s POS systems?
a. Should the company upgrade the POS terminals to a modern operation system?
b. Should the company build in-store network?
c. Should the company give employee the ability to look up inventory balances for items in their own stores?
d. Should the company give employee the ability to look up inventory balances for items in other stores? 3. What is the Zara “business model”? How is it different from the business model of other large clothing retailers? 4. What information does Zara need to operate its business model
5. In your opinion, what are the most important aspects of Zara’s approach to information technology?
6. What current or potential weakness do you see in Zara’s IT infrastructure and IT strategy?

Harley-Davidson: Enterprise Software Selection
1. What are Harley-Davidson purchasing and IT situations, in terms of SMS and SiL’K program?
2. What are your impressions on the project term member and project plan? Is there anything needed to be improved (and why)?
3. Based on the case, what are requirements of software in SiL’K project (list them by their priority)?
4. What are factors (based on Page 22) that you think are the most important in software selection (and why?)? 5. Based on the information in the case, which provider would you select (and why?) How would you summarize for senior executives the reasons for your choice
6. What is your overall assessment of Harley’s approach to software selection? What (if anything) would you done differently

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