Question Of Ya Kun Kaya Toast

Question-1: How would you forecast the manpower needs of Ya Kun? Ans: Ya Kun is a coffee shop maintaining many outlets in many countries with “promotion from within” policy. As it is their policy, if they want to be succeeded, they should consider available manpower. Moreover they emphasize on team work which required diligent and honest manpower. Moreover they operate their business in two shifts, they need available human to serve their customer well. Based on these factors, we can forecast the manpower needs of Ya Kun.
Question-2: what are the advantages and disadvantages of Ya Kun’s hiring part-time workers? Ans: Advantages that can be occurred are given bellow:
1. Filling the gap of permanent workers
2. Maintaining the running performance
3. Selecting suitable permanent workers Disadvantages that can be occurred are given bellow:
1. Higher cost
2. Unqualified workers
3. Lack of coping with environment
4. Lack of devotion to work

Question-3: a good attitude and commitment are two important attributes that Ya Kun looks for in its job applicants. Is a job interview an effective method to assess these two attributes? What else can Ya Kun do to get reliable information on these two attributes? Ans: No, a job interview is not an effective method to assess a good attitude and commitment among the workers. Ya Kun can apply the following method to get reliable information on these two attributes:
1. Observation: an employee when work in the factory can be observed how much they are committed to work and their attitudes.
2. Background analysis: we can also find reliable information by analyzing one’s background information where one worked before.
Question-4: what suggestion would you make to Ya Kun to improve its recruiting process?
Ans: We can suggest Ya Kun for improving its recruiting process which are given bellow:
1. Rehiring former employee to the full-time
2. From internal sources
3. From internee workers.