Customer perception and feedback on Ice cream bar at Ibaco.
PERSONAL PROFILE
Name:
Contact no:
Age :
Gender:
Parlour name:
1. Are you a regular customer of Ibaco?
□ Yes □ No
2. How often do you visit Ibaco?
□ Once a week □ fore night □Twice a month
3. What time do you generally prefer to have ice cream?
□ Noon □ Evening □ Night
4. Did you tried customised ice cream bar at Ibaco?
□Yes ` □ No
5. If yes, please race your satisfaction level?
□Highly Satisfied □ Satisfied
□Dissatisfied □Highly Satisfied
6. How did you come to know about Ibaco ice cream bar?
□ Advertisement □Promotion at the parlour
□ Word of mouth □ Other
7. Did the parlour person inform you about customised ice cream bar?
□ Yes □No
8. Which are your Favourite toppings?
□ Choco sprinkles, Choco buttons, Dark chocolate
□ Cherry, Strawberry, blueberry
□ Rainbow buttons, rainbow sprinkles
□ Other, Mention: _____________________________________________________________
9. Rank according to your prefence:
Attributes
1 2 3 4 5
Choco Sprinkles, Choco buttons, Dark Choclate
Cherry, Strawberry, Dark chocolate
Rainbow buttons, Rainbow sprinkles
Others, mention
______________
10. Which are your favourite sauces?
` □ Choco fudge □ Caramel □ Strawberry □ Other, mention:____________
11. Rank according to your prefence:
Attributes
1 2 3 4 5
Choco fudge
Caramel
Strawberry
Others, mention
______________
12. Was the ice cream bar,
Attributes
Highly Satisfied
Satisfied
Dissatisfied
Highly
Dissatisfied
Served as per requirements
Convenient to consume
Sufficient to consume
13. Would you like ice cream bar in,
Attributes
Highly Satisfied
Satisfied
Dissatisfied
Highly
Dissatisfied
Different flavour
Different shape
Re buy
14. Was your topping sticking to bar?
□ Highly Satisfied □ Satisfied
□ Dissatisfied □Highly