Questionnaire: Railway Station Development Across India
QUESTIONNAIRE
Dear Sir / Madam, this is a research cum investigative study being conducted on railway station development across India to study the changing perspectives of service industry. The study is meant solely for academic research purposes and complete confidentiality will be maintained. It will take approximately 10 minutes to complete the questionnaire. Kindly extend your cooperation in filling up this questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any of the questions, you can withdraw from the survey at any point. There is No Right or Wrong answer, so please give your response to all the items. If you have questions at any time about the survey or the procedures, you may contact Mr Jibin Mathew Abraham by email a jibin104@gmail.com or at 097453-80370
Thank you very much for your time and support.
1. How frequently do you come to railway station?
More than once a week Once a week Once a fortnight Once a month
Once in 2 months Once in 6 months Once a year Other _______________
2. Do you prefer to come to this station rather than other railway stations in this locality?
Yes No
3. Do you think railway manages efficiently the stations?
Yes No
4. Overall design of the railway staion should be extremely appealing architecture attracts footfalls.
Yes No
5. Is it the facilities provided are inadequate?
Yes No
6. There needs to be effective & efficient Complaint handling system
Yes
Dear Sir / Madam, this is a research cum investigative study being conducted on railway station development across India to study the changing perspectives of service industry. The study is meant solely for academic research purposes and complete confidentiality will be maintained. It will take approximately 10 minutes to complete the questionnaire. Kindly extend your cooperation in filling up this questionnaire. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any of the questions, you can withdraw from the survey at any point. There is No Right or Wrong answer, so please give your response to all the items. If you have questions at any time about the survey or the procedures, you may contact Mr Jibin Mathew Abraham by email a jibin104@gmail.com or at 097453-80370
Thank you very much for your time and support.
1. How frequently do you come to railway station?
More than once a week Once a week Once a fortnight Once a month
Once in 2 months Once in 6 months Once a year Other _______________
2. Do you prefer to come to this station rather than other railway stations in this locality?
Yes No
3. Do you think railway manages efficiently the stations?
Yes No
4. Overall design of the railway staion should be extremely appealing architecture attracts footfalls.
Yes No
5. Is it the facilities provided are inadequate?
Yes No
6. There needs to be effective & efficient Complaint handling system
Yes