Questions List for Store Visit Report
Questions List for Store Visit
Store Name: # 01043 Superstore North, ON Date: 1 p.m. Oct 30, 2010
Main Contact:
Section 1: General Information
Q1. Which year was this superstore built? Is it franchised or company owned?
Q2. How many employees do we have in this Superstore? And how big is the sales area on the floor?
- 275 employees with 140,000 Sqft on the floor
Q3. Can you please introduce the organization structure (management team)?
- 1 Store Manager, 3 ASMs, 20 Dept managers, 58-80 FT Employees
Q4. What are the core categories? What ratio does it account for in terms of sales?
Q5. Who are the main competitors? --- Wal-Mart supercenter, Sobeys, Price Chopper?
1) Where do you see your strength over Wal-Mart?
2) Is there any area for improvement? What are the challenges?
3) SWOT analysis
Section 2: Supply Chain Management
Topic One: Distribution and Transportation
Q1. How many distribution centers do we have and what are they?
Q2. Who are the carriers? Do we have our own transportation team or 3rd party logistics?
1). What are the main logistics methods in the DCs– Cross dock or Flow through?
2). Percentage of the total shipment from DCs?
3). How long is the transit time from DC to you store on average?
4). On average, what is the fill rate from Dcs to Store? Is it considered good?
Topic Two: Store Operations and Inventory Management
Q1. How many SKUs do we have in our store? What are the annual sales?
Q2. What kind of inventory management method do we have? - Central mgmt (promotion) ----push %
- Store Mgmt (Fresh dept) ----pull %
- Vendor management ----VMI %
Q3. Who will be responsible for order placement in store?
1). How often are orders placed?
2). How is that decided?
3). How are the ship dates decided? Is there any specific ship day from the DC to your store on weekly basis?
4). What happen if you miss a
Store Name: # 01043 Superstore North, ON Date: 1 p.m. Oct 30, 2010
Main Contact:
Section 1: General Information
Q1. Which year was this superstore built? Is it franchised or company owned?
Q2. How many employees do we have in this Superstore? And how big is the sales area on the floor?
- 275 employees with 140,000 Sqft on the floor
Q3. Can you please introduce the organization structure (management team)?
- 1 Store Manager, 3 ASMs, 20 Dept managers, 58-80 FT Employees
Q4. What are the core categories? What ratio does it account for in terms of sales?
Q5. Who are the main competitors? --- Wal-Mart supercenter, Sobeys, Price Chopper?
1) Where do you see your strength over Wal-Mart?
2) Is there any area for improvement? What are the challenges?
3) SWOT analysis
Section 2: Supply Chain Management
Topic One: Distribution and Transportation
Q1. How many distribution centers do we have and what are they?
Q2. Who are the carriers? Do we have our own transportation team or 3rd party logistics?
1). What are the main logistics methods in the DCs– Cross dock or Flow through?
2). Percentage of the total shipment from DCs?
3). How long is the transit time from DC to you store on average?
4). On average, what is the fill rate from Dcs to Store? Is it considered good?
Topic Two: Store Operations and Inventory Management
Q1. How many SKUs do we have in our store? What are the annual sales?
Q2. What kind of inventory management method do we have? - Central mgmt (promotion) ----push %
- Store Mgmt (Fresh dept) ----pull %
- Vendor management ----VMI %
Q3. Who will be responsible for order placement in store?
1). How often are orders placed?
2). How is that decided?
3). How are the ship dates decided? Is there any specific ship day from the DC to your store on weekly basis?
4). What happen if you miss a