QuikTrip:
A Look At Effective Management
QuikTrip: A Look At Effective Management
Overview and Management
In 2008, the 28th best company to work for according to Fortune Magazine was QuikTrip. In 2005 the 32nd largest privately held company according to Forbes Magazine was QuikTrip. QuikTrip was founded in 1958, in Tulsa, Oklahoma, by Chester Cadieux and Burt B. Holmes. Today QuikTrip employees over 10,000 employees and operates over 500 convenience stores in 9 different states.
QuikTrip strives to be the best, focus long term, do what's right for QT, never be satisfied and do the right thing. The company’s success can be attributed to these core values. QuikTrip has created a competitive advantage over its competition by making a commitment to quality and to do things right. They have developed a strategy to set their stores apart from other convenience stores by hiring friendly and helpful employees, keeping their stores clean and well-lit, having fresh and easy to find merchandise, and having an overall attitude of a convenience store company doing the job right. QuikTrip has set standards for its convenience stores made up of variety, fairness, and service.
QuikTrip has instilled an organizational structure based upon its core values. QuikTrip is committed to hiring team members who are on a career track and promote from within. QuikTrip has adopted a leadership policy within its management that says success comes from the top down, as well as from the bottom up. They provide training to allow each employee an opportunity to reach his or her full potential. QuikTrip incorporates the managerial term of empowerment by making each individual store its own profit center, thus allowing the employees of each store to be involved in the business aspects of that store. All efforts are focused toward making every store a successful business unit.
Another strategy of QuikTrip that
Cited: “100 Best Companies To Work For”. 2008. Fortune Magazine http://money.cnn.com/magazines/fortune/bestcompanies/2008/snapshots/28.html work institute. 2004. http://www.greatplacetowork.com/workshops/conference-presentations-2004.php “Four Oklahoma Companies Make Fortune 's List Of Best Employers” “50 Making a Difference profile: Kim Owen, QuikTrip Corp.” September 21, 2007 “QuikTrip Expands ATM Service”