Quiz 4 Hrm
Human Resource Management, 12e (Dessler)
Chapter 8 Training and Developing Employees
1) Which of the following terms refers to a procedure for providing new employees with basic background information about the firm?
A) recruitment
B) selection
C) orientation
D) development
E) arbitration
Answer: C
Explanation: Employee orientation is the process of providing new employees with basic background information about the firm. Orientation should help new employees start getting emotionally attached to the firm as well.
Diff: 1 Page Ref: 264
Chapter: 8
Objective: 1
Skill: Concept
2) Which of the following terms refers to helping new employees appreciate the values and culture of a firm?
A) onboarding
B) outsourcing
C) organizing
D) offshoring
E) outplacing
Answer: A
Explanation: Onboarding is synonymous with employee orientation, which involves providing new employees with the information they need to function. However, onboarding also tries to help new employees understand a firm's values and culture.
Diff: 1 Page Ref: 264
Chapter: 8
Objective: 1
Skill: Concept
3) Which of the following is most likely NOT one of the goals of a firm's employee orientation program?
A) making new employees feel like part of a team
B) helping new employees become socialized into the firm
C) assisting new employees in selecting the best labor union
D) teaching new employees about the firm's history and strategies
E) providing basic information to new employees to help them work
Answer: C
Explanation: During employee orientation, firms try to make the new employee feel welcome and at home and part of the team, make sure the new employee has the basic information to function effectively, help the new employee understand the organization in a broad sense, and start the person on the process of becoming socialized into the firm's culture, values, and ways of doing things. It is less likely that the firm would help employees join a labor union.
Chapter 8 Training and Developing Employees
1) Which of the following terms refers to a procedure for providing new employees with basic background information about the firm?
A) recruitment
B) selection
C) orientation
D) development
E) arbitration
Answer: C
Explanation: Employee orientation is the process of providing new employees with basic background information about the firm. Orientation should help new employees start getting emotionally attached to the firm as well.
Diff: 1 Page Ref: 264
Chapter: 8
Objective: 1
Skill: Concept
2) Which of the following terms refers to helping new employees appreciate the values and culture of a firm?
A) onboarding
B) outsourcing
C) organizing
D) offshoring
E) outplacing
Answer: A
Explanation: Onboarding is synonymous with employee orientation, which involves providing new employees with the information they need to function. However, onboarding also tries to help new employees understand a firm's values and culture.
Diff: 1 Page Ref: 264
Chapter: 8
Objective: 1
Skill: Concept
3) Which of the following is most likely NOT one of the goals of a firm's employee orientation program?
A) making new employees feel like part of a team
B) helping new employees become socialized into the firm
C) assisting new employees in selecting the best labor union
D) teaching new employees about the firm's history and strategies
E) providing basic information to new employees to help them work
Answer: C
Explanation: During employee orientation, firms try to make the new employee feel welcome and at home and part of the team, make sure the new employee has the basic information to function effectively, help the new employee understand the organization in a broad sense, and start the person on the process of becoming socialized into the firm's culture, values, and ways of doing things. It is less likely that the firm would help employees join a labor union.